What Healthy Operations Really Mean | Operations Ep. 1 (Sruly Schonfeld)

Welcome to another episode of the monthly experts. Um cost and operations operations shown felt the business organizer. Um the business organizer help business organizing organiz on a monthly basis operations. I'm very excited. He's a good guy to the point. um and people know him already but um yeah so so I want to dive in and as as you know this is like a short 10 minutes max we're ready so yeah let's dive in so one of the topic topics mind healthy operations Beautiful for having me. Let's dive straight into it. So healthy operations operations is specifically tailored company within the business. Okay, let's elaborate. Let me just just understand the quand understand what you're saying. But let's can we say from Finn Ven is the dollar amount,000 unit sales,000 unit sales. He shouldn't look to hire someone to organize his business,000. >> Correct. the guys package a bit different basically as operations. So my personal experience the past four years doing this operations mention properly organized in terms of in the back end of the company got vision so it doesn't make a difference on amount $50,000 in sales a year. So with the backend responsibilities being properly organized being properly set up they say ultimately and canon achieve them to increment any dollar amount of sales. So ultimately to answer your question, it's important from day one technically >> 100%. Because let's say if your goal is to double your business or 10x your business, if you're not going to be organized, creativity and focus instead of let's call it nittygreedy stuff properly organized in terms of >> 100% I believe alliance But it's going to take me much longer. Anything marketing, finances, organization, growth, coaching, it takes you a far away versus alliance. >> Absolutely agree with that. And sometimes you could hear it from people. was the average zon industry is. So it's not necessarily an expense. It's in terms of an investment on the right track. >> 100%. And I can say the same thing goes to finances finances. But when we come into a company and we make sure they're profitable, it's a is our investment and the investment if you is the right fit and I believe the same thing comes when it comes to business organization. Very nice. Um okay let's move let's go back to business organization. So so the number one concept is you should start from day one. Second concept. Second concept is chaos in the business in terms of operations. He has no idea. Whenever is overwhelmed with a specific task, what ends up happening is proper systems and proper job description for the men for the hires and at the same time I step back. It's just as important as an owner of a business to have a job description for yourself, just as you need a job description for your employee. Otherwise what ends up happening is so when I'm saying it's not a people's issue usually it's an operations issue but what ends up happening is when you sit down yes sometimes it is a people's issue but when you sit down with a company and you're starting to break it down in small pieces oh I didn't even know I didn't even tell them to do that oh seriously so how could you expect that your investment again an employee is not an expense if it's the right hire it's an investment So you how could you expect that this investment should be worthwhile for you if he doesn't even have a clear vision on what he's going >> to do? a man a man personal professional I would say most of the time I wouldn't say I would say 100% of the time but most of the time when when management employees employees they want to be but most of the time it comes next level. I'm very proud to say I want to add a little point to that. I'm very proud to say that the first thing is to fire people. I'm very proud to say that in most instances when I come into a company because you didn't even give them the proper opportunity. Again, it's not a general rule, but if you didn't give him the proper opportunity to succeed, um obviously you can't have the right expectations. >> It's a it's a it's a whatever it's a longer conversation and I think we have 10 minutes here today and this is on experts, but next I'm going to talk to Ben to bring you up on a podcast. One of the conversation that we're going to discuss over there is how to fire and when to fire and it's a great conversation and something that I actually part of my job this doesn't work. You don't want to be there. >> Absolutely. So, so you can go, you can do great and I offer them two more jobs within the same week because whatever. So, we're going to discuss that. Let's go back to the to organizing businesses. Um, yeah, next steps. The next early warnings in a company of unhealthy operations is million unhealthy operations a P&L sheet which in general finance but I highly encourage I of business my different my other company I'm doing it as well you sit with a sheet once a month but she detail complaints decrease in sales terms of work. Seriously, are you maximizing your employees early warning signs actually a warning signal bases are sitting empty job descriptions properly organiz but these are basics if I have to touch it in a 10-minute talk these are basics that I would touch on but it should be an eye openener to see if there's an early warnings in terms of as well as I forgot the main point which is customer frustration which is also a very very big point but these are early warnings >> and I get feedback that's that's the only thing that I can say andist employee other wrong with the company and you need to look into it and you need to stop it immediately. Everything is done. It's okay to work with >> early sign. Yeah. Oh, listen. Yeah. Um, we're 10 minutes up. So, I enjoy this conversation and I think it's a great topic. Um, maybe we should put it in like this. Yeah, let's get wra very very fast if you don't mind. Just why ignoring operations works until it doesn't work. I'll literally make it in one minute because usually a lot of times people feel like being in denial is helping them. I'll just shove it under the rug. I'll say it in one word. If you have something that's bothering you, do not throw it under the rug. But as I want to go over the time and thank you for the opportunity and um please like, comment, subscribe and looking forward 11 more to come and great topics ahead and looking forward. >> Likewise. Bye.