The Secret Behind ODA’s Amazing Catskills Service! (Early Morning Tour with Tuvye Neiman) 🏥

ODA Primary Health Care Network 60 Jefferson, Monticello, New York. >> Hello. the after the rush I'm not sure you will be able to say. So, I should try my hand in the track with the patience. I'm actually the classes I'm ready to fight. I'm going to try this. So, this is one of the other I would like I would like to say I'm going to go back. This is one of the I would like to sit down. I would like to sit down and do this. I would like to say this is one of the other tracks in the summer. I would like to say I'm going to go to the office. I would like to say hello. I would like to say I'm going to go to the camps. I'm ready to go to the I'm going to go to the facilities. I'm going to go to the office. I would like to say hello. I'm going to go to the office. I would like to say hello. I'm going to go to the office. I would like to say hello. I'm going to go to the facilities. I'm going to go to the Okay. I'm going to go to the office. I'm going to go to the office. I'm going to go to I'm going to go to the I'm going to go to the office. I would like to say hello. I'm going to go to the office. I would like to say I'm going to I'm going to go to the office. I'm going to go to the office. I'm going so do upstate upstate focus primary care some locations doing location no location and it's focused as whatever the hours are you didn't talk from opening to close how many primary care providers and by different day locations in addition and the same locations and locations specialize in the upstate and spring I'm a love women's health I'm a love Podiatry I got to maybe I'm a love try my love being dermatology and in the therapy department in rooms and take in the patients do so while the focus is of primary primary care climates are off to bring this is good to do do upstate and talk time to bring in the specialist in the primary care locations 845-794-5090 and we can call the main number for the day and into the call centers from the city and we can get booking appointments over in some of the dedicated call center upstate while the into the summer for the upstate is over freaking so even if you call the main number for the day 718-426-04600 718-260-4600 and the best appointment for upstate about all doing about dedicated call center north of the upstate beautiful climate finally the extra to be built >> 20 minutes is acceptable. I know from the civil service making after it's also the air condition. The patients come around and okay on. The extra from the air condition kill. >> [sighs] >> Okay, let me try again. Number one number one I can the reception area. All the A's centered on your satisfaction. And as always we do. Can't you just fully explain how I the front desk. With the reception area if you mention come around and greet in the patients and I'm okay. And in the back desk doctor knows that the dedicated call center for upstate. The vice and visit and for the cash is mentioned how about upstate. So all the A's have a contract in the city. This to upstate is just not reliable. I mean it's a contract with the local transportation company. Which tells you a certain number from kind of the cellular location. A certain number from kind of the wood location. We call the number 845-600-1616. And I to bring you from the home to doctor's office and doctor's office in the home. Charges I ODA as to charge the patient. So I like to know if you have a car magnet or this ODA transportation. The manager knows that they come in the right car. Bring the car around here and tell them to take her home. So do you have to say in the waiting room is always getting stalled? So it's time to shoot some of the cyber crime cyber smack. Patients come around and have a waiting. Hopefully not maybe 5 to 10 minutes before we get to the doctor. I believe the 5 to 10 minutes. So they say the smack is having. Some of the different toys for the kids and they can play on. So with the to be sanitized and to be cleaned. Almost every single child now here shows my kids are good. There are certain piles of books and toys and there are other things that children can use. And I feel it do is to say it was just held. I want to check that out and the coloring books and crayons. That's what makes it fun. I want to put an extra minute so that the children can sit in this little area. And last but not least, I feel a high chair is a harness. Can you tell me how my mom is the car seat and the seat belt so that the kids are safe on the floor. What is the car seat? How about high chairs? Straps around so that they're safe and secure for the babies. I can just move out of that and go to the doctor. You English? I'm going to go to the vending machine. So ODA is going to do that 10 year for the doctor's office. So originally it was going to be built as a doctor's office but I must have gone and finished building it and took ODA and angled it. So you come down. This is the nerve center which is going to be clinically in ODA. This is the nurses station. This is the nurses area. There are all the pieces of equipment that are going to be used for the kids and patients. Diagnosing machines and everything else we need to run. And there are also the closets full of supplies for the stuff that is going to be in ODA. And this is besides all the rooms that are fully stocked. So we have a right and a left side of the room. So there are some exam rooms and some rooms all the way from number eight. We're going to go to the back. And we work our way down. You have the doctor's office. This is the providers whether it's a PA, NP, MD and from there you go to those. This is the other rooms. This is exam room eight, seven, six and then we have after that to sort of go all the way to one. >> So there's something like a document saying I'm going to do it. 1815 says it's all actually doubt. Yeah, yeah. So I know what the system is trying to do to help and get new providers in the system to shoot to make sure it's not a flow. The only time a patient is allowed to walk in is while the exam is as thorough as possible. And so we're open every night until 9:00. Until 8:30 you can have patients around. Usually from to 9:00 is finished with the So you can do Monday, Tuesday, Wednesday, Thursday, and the month of Saturday location. >> [snorts] >> So I mentioned walk-ins at the door. Now by appointment is If you walk in, sometimes they doctor will see you saying that they're busy because mention we have appointments. You'll have the option to wait or you have the option to see another doctor that's not so busy right now. But or they walk in with appointments. Sometimes appointments get priority. Of course they have the other the priority. But the walk-in I became my option for second team. Besides the rooms and stuff, this has the IV poles, a patient IV fluids, there's a baby scales, but I can show you for every patient to get in the room, but it's not between every room to open. >> What is this? >> This is liquid nitrogen. This is used in the podiatry and in the dermatology. So this is stuff that we have given much >> as as for those 30 seconds there's no and the mythology needs to soak it do I want to seek a G machines since coming into the side dimension was coming around and the doctor suspected the dementia suspect as something is wrong with that EKG machine EKG I feel like sucking my world visits I'm going to have one for a pre-op I'm going to come for a routine world visit was I never the second was in town with the desire strike doing ODA as I will come back and get my services ODA primary health care mission order urgent care but I don't even try to come in over my head be biting over my head laceration with our stitches I don't know if I'm going to get the drive even come to our own for the world visit come to our own for the routine visits with our pre-op and I feel like in there come to our own for back to school forms come to our own for vaccines the cans to become in the Monticello location you can talk Sunday Monday Tuesday Wednesday Thursday Friday can still come in 19 on school form visits by camera vaccines in Sagada round in the city database some of the feeling that we do upstate New York state we can do that city based health care system as we do around the light in the Monticello location to vaccines if there's a school calendar in the city database class so so the problem is as New York state has their own database seems to be a nicer database and in the city of the database has the CIR city immunization registry database and do upstate the data cloud to sync eventually sync those for the long term I'm going to come and say with the vaccines dimension by camera but the school was called to win is up to over market and it's up to date just for leaving that slot what's that start program, a daycare program just the right time. the CIR database. It'll be as long as it's in New York. New Jersey, we don't have that. So it's a guy that can buy the database. Simultaneously transmits to buy the database in And Woodridge is either mid work or vaccines. You're English. I'm sorry for the phone call. on American facility But listen. But if they forward it to me Sometimes it's just a simple question. This is one of the health care organizations and the help lines is what you make and is I can check on a patient. called and we listen to the situation. call centers, doctors, and nurses on call. But father took her to school. This is the base. This is the base of the O D S symbol and C name like Alice and I. But yeah. So talk about the other as we saw before we have additional exam rooms. So do the clean supply. Then we have another room we get all the string and stuff and absolutely separate. I'm sorry Marcus and listen. The clean supply room is not the disclosure. The medical staff. Whatever to do is sterile, clean, protected. So this kind of lab I'm going to have that is on a certain level of cleanliness. And as you move over Suzanne, don't have the conference room. Otherwise it's a conference room. Most of the same patient. So even though it's a highest conference room the patients can run. So this is not the community box So this is the exam But that's how we do the therapy. Come on let's not conference room. I'm bringing the right supplies. And this is the therapy. I examine the room all the equipment in order to be able to examine the patient stuff on the bed, stuff on the tissue, stuff on the tools. Stuff on the outer scopes. Stuff on whatever you need. But the conference room is a long conference room. Do you want to see the staff lounge? The staff does some of the same. The staff from after to three. This is not the same about that. So that is not the place because I cannot go in. Do you have the same a stick lounge room, so I have the fully stocked fridge, a fully stocked pantry, versus soda, food. As shoots my the staff I talked at the practice is a kind of the fish and out of the dog. Women's exam room one. So so so do not have a do a certain level of privacy. When you have the room is always just out of the young model. Kim and Kicking have pictures but rooms are also still trying to get for patients that have come in. It's very hard to censor sensitive information. But exam room one is definitely do come out and shine a lighting. Is that my room? After all the mama the mama came to the room with a young kid. The doctor had to drive with all the dry children sitting and waiting and browsing. The minute she came to the waiting room. I will be so toys is known to have a certain level of playground if you can play and play. Because the end of the season do have the order of the kids in the world. Mama's with the climate kids in playground. There's no attraction. Unless it's all in the English. Society deliberate but this exam room has all the table, has all the pieces of equipment. Most basic supplies is what I have at hand. Gloves in every room on one side as soon as before you touch a patient has to the gloves. That one has to when the guy come in and wipe that all sanitize. Far covid no covid and health case I think all of them are the same as all of them. Every room has a computer with a clock and a light in. Whatever information we collect from the patient and clock it on the computer. That way that is often with a piece of paper which is scribbled with the name of the normal with the name of the child. Everything is linked from the nurses station to the doctor's office to the front desk to the exam room of the year to write down. It's a guide down in the database. This is the ODA patient. Everything that you've ever done in ODA that's vital for your visit right now. We be able to see in the can base of them. And if it's not an ODA patient, then it goes into the computer now. You're on. This is an ODA patient data summit. When it comes to our office, then even if it's your first time here, we might not have all your data collection from the men yet. What's your previous history? What's your past medication? Tell me about your allergies. What information do we need to know? And as we still have my guns and picture kids and I'm from the patient. Who knows? So how to take my Sure. Great. The walk through. But But by now, you have The basic test should only be like the second grade only at all. I don't know all this I have versus basic. You know what I'm trying to say? You must in the closet. And do we have the room? I enclose it to follow and care. That's why the closet that's all for respiratory that means on the nebulizer and the mask and the cold saline. I do the closet that's all for Whatever the staff knows that they need to have prepared and you have to do when they don't fully start. And like this we have to go back in the other and some of the eight exam rooms. Almost duplicate every exam room. However, in some of the rooms are for specialists. So we have some rooms that are more also set up for pediatrics. Have rooms that are for adults. Have rooms that are more also set up for the podiatrist. So we do have different rooms that are slightly different, but overall with the same exact theme. These are the exit by MRIs to the gas. This is the emergency exit. This is the legal exit. in the calendar of this is the exit back to the waiting room. The doctor had a mention of the ticket of the days I have car after the transportation. So he So so so yes yes is a tour of the ODA facility. And our representative from ODA kind of again my tour kind of again my bus ODA upstate specifically right now we're in the Monticello location. But afterwards come on my schmiso by everything health care and everything ODA and this is an opportunity to spend to someone. But as we finish to host of the doctor's office. Sure sure sure. >> [sighs and gasps] >> At the theater is often might have a kind of a run kicking. It's my door for doctor's office and we're going to have my train for the side and my side computers and my bank list and my supplies with a few of the home and the official in the room but the stuff for them to have on hand comes out of the side office. But I can design a zoom up printer. Thanks and The original is going to be amazing for the bus but I am with the patients having to take them out and show them how to practice ready and come back to show them another. Beautiful. Thank you so much. Is any number of the course upstate guys that I become a call center with the second help with the second transfer. [clears throat] But specifically >> I'll do it if you give me the side number or the side of the location number. >> Yeah, you can use the number from the dental department. You can use the number from the pharmacy. Call the number for the things. And somehow, somewhere the right place and you still come to the right match. Cuz overall, when I mentioned call the number for the ODA, call to well, I was bothered but I have help. So, this guy is the emphasis of reaching your own person. The emphasis I'm sorry, let me transfer you over to the person that can help you. So, yeah, someone I dedicated number to was getting to directly to the call center. But even the regular number that I often come across when I make appointments.