Lost In A Foreign Country!

The feeling of being completely lost is painful. You have questions. But nowhere to ask. It's the feeling of being completely alone. That's what navigating the medical system feels like to so many. It felt like being lost in a foreign country with nowhere to turn, [music] no one to talk to. A language you don't understand. A system you can't navigate on your own. My father had a heart attack. He went in for a routine doctor's visit as if he was going to come [music] back home. And the doctor sent him straight to the hospital. My father was in the hospital for weeks and we didn't know where to turn. Doctors gave up. We just had nowhere to go. Felt like we were losing [music] our father in front of our eyes. We started realizing as the doctors were giving us the diagnosis and we started realizing the severity of the issue and what was [music] really going on. We just didn't know who to turn to. It was like we were speaking a foreign language. Diagnosis upon diagnosis. We didn't know where to turn. [music] Right when we called Chaimedical, we just felt like we were all of a sudden we understood the language. >> That's what we [music] do in such cases. We never take no for an answer. We never take one doctor's vision of something and one doctor's understanding. I'm the youngest. My father's, you know, my idol. Looked up to my father my whole life and to think [music] that, you know, I was going to lose everything I had was unthinkable. We had a family member who recommended, "Why don't you call Chaimedical?" I got a call a few hours later. Mrs. Kahn, who leads Chaimedical, calls me herself. Tells me, "I already spoke to two top doctors in Columbia. They're accepting you. The transport's ready to roll. Whenever you guys are ready to get this going, we're ready to go." This doctor in Cleveland said, "I'm going to take this case. I think I can help him." So, once Dr. Kapadia took [music] on the case together with Chai Medical's guidance and Dr. Kapadia, right away we felt like we were in the right hands. [music] We felt like there was somebody that understood what to do here and how to help the situation. He He said, "I'm going to do a procedure." All the other doctors said this procedure wasn't possible to do it. The doctor told the team afterwards he presented to the team. We had a weekly huddle and he told us that the only reason he did [music] Mrs. Kahana and the entire team had to the patient and he was like, [music] "I'm not going to be the one to say no. I'm not going to be the one that's going to let this stop." They didn't just find us doctors. They literally walked us with holding our hand, [music] telling the doctors what they felt had to happen. And even when one hospital couldn't do anything, they found another hospital. In the other hospital, when they told us say goodbye to our father, we thought it's the end of it. They literally turned [music] the whole world over to find something. It just feels like we got our father back. Even when the doctors gave up, they found solutions that were out of the box. They didn't take the no for an answer. >> The surgery was never performed before even by this doctor, but he took a chance on us, on our understanding and our vision and our drive to never say no and to >> [music] >> make this happen. Baruch Hashem, we got our father back. Yesterday, we had a family simcha and I can't describe what it meant to see my father dancing with the chassan. Excuse me, you saw a a a small boy? A kid a kid you saw a kid? Kid maybe? >> [music] >> At Chai Lifeline, every life is worth turning the world over for. How far will you go for Chai Lifeline? >> [music] >> Mhm.