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Multitasking - on The Shabbat Show
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Auto-generated transcript. Not time-synced to the video.
[Music]
hello everybody welcome to another
episode of the shabbat show so sorry for
our delay today
we had a couple of technical issues that
thank god we're able to work through
and we are with you today we're with you
now and we have an incredible show
coming up too so stick with us thanks
for being here
and we look forward to spending the
night together tonight we're going to be
talking about something that is on the
minds
i believe of all of us especially now
the world
thank god is opening up as
all of the restrictions start to roll
back we are now
getting back to life getting back to
travel getting back to traffic
i was in lakewood this afternoon my
ways told me i'd be home in two hours
over three hours later
we got home it's traffic again it's
going and coming managing life kids
work we're back in this world
of having to make everything balance
what we're going to do tonight is up
if you're coming in from the north from
our partners and friends from canada you
still have a couple more
months from what we understand the
lockdown but you still have this issue
as well
it's the issue of multitasking a lot of
things demand
our time how do we balance it all and we
got to show
all about that tonight this
time is a commodity that we just
can't get our hands on we look at some
people that
somehow figured out how to do so much
and we look at them with disbelief
how do you manage it all and that's the
question we're going to ask
to some people that are incredibly
incredibly busy tonight
so stick with us we've got a great show
of course we've got kahoot tonight
so please feel free to get ready to go
get your kahoot app
ready it's not we have a little bit of
time for it i'm just getting you prepped
for kahoot and of course we want to hear
from you so feel free to give us a shout
out on zoom
or on my facebook page we'd love to
reconnect to our community and
and wish you a shabbat shalom okay let's
get going
our first guest is an incredible
incredible individual
dr daniel roth is with us
he joined the new jersey retina in 2000
and 2000 he graduated
from michigan university in new york
city where he was valedictorian
he received his md from the yale
university school of medicine
he's a clinical associate professor of
ophthalmology at the university
of medicine and dentistry of the new
jersey rutgers robert wood
johnson medical school he's on the
medical staff of robert roy johnson
university hospital new brunswick and
the monmouth medical center
southern campus in lakewood new jersey
dr roth has been elected by his peers
for inclusion in top doctors and best
doctors of america
and has received awards for his
scientific achievement dr roth has
published more than 80 papers
in peer review literature as well as
numerous articles textbook chapters and
scientific abstract
he's learned in prominent yeshivas in
montreal new york new zealand
and received his rabbinic coordination
from the previous chief rabbi of
montreal
he has co-written two monumental books
on jewish law
and regards it if you're exhausted just
listening to that he's
living it dr roth thank you for joining
us on the show
charlie thank you for having me it is an
honor to have you
and we've known each other for a long
time i didn't know you you did all of
this
you know you you come across so cool
calm and collected i didn't understand
the extent of what is pulling at your
time
uh constantly so let's just begin a
little bit with this idea of pressure
you're a doctor and doctors i think are
unique
in other other people have this as well
but doctors have a unique
pressure in the fact that they're
dealing with people's lives with health
so share with us a little bit about how
you begin
to manage your time to accomplish what
you're doing with all of your
responsibilities
well it's interesting because going back
even reflecting back
in the past when i was a kid i always
wanted to be a doctor from my youth
maybe because i loved my community
nutrition i liked the sciences
and then when i got more into learning i
wanted to be involved in learning and
torah and it was a big dilemma i went to
speak to a lot of rabbis
at the end i decided to go professional
into medicine but i always wanted to be
involved in learning
teaching on campus i was involved giving
different classes
and things when it came to medicine it's
overwhelming you have to know so much i
remember on one medical school interview
they compared it to standing in front of
a fire hydrant turning on the hose and
saying okay swallow
there's so much information being
bombarded in you you really have to know
it
or at least as much as you can in order
to make good decisions
i guess i thrive on the idea of being
kind of like a captain
with people coming with problems and
trying to figure it out
using the intellectual and emotional
connection with people in order to try
and take care of them
so there's a certain adrenaline
intensity and you know sometimes
especially these days it's not like in
the old days where you just
had a few patients you know and you had
time to see them now it's all about
volume
there's a certain amount of pressure
about seeing a lot of people i mean i'll
see
uh as many as 50 60 patients in a day
wow a lot of patients and yet at the
same time
each one is in front of you and that's
all that exists when you're there
i guess time management is about at
least for me
is about being the moment at the moment
and being completely at the moment and
then
compartmentalizing so that when you're
in the next moment now you're in that
moment so the base matters are trying to
be
completely there when i get to the
office i'm completely not only with the
15 patients that are five few patients
that are waiting
but with that patient sitting in the
chair so let's delve into this for a
second because this is
very wise advice
that's very difficult right the idea
that
part of time management is allowing
yourself to be fully invested in the
things that you're doing
so that you can be more successful at
the things you're doing so you don't
have to do them again or
you don't have the issues that come with
not being fully present where it is
and it's an incredibly important point
that i wanted
i'm happy you brought up because i want
to double click on it with you
how do you do this meaning
so many times in my life let me give you
an example of my religious practice
right there are many times in my life
where i am praying i believe in god
i believe in prayer i believe that
prayer helps me get the thing that i
have to do
after prayer i believe that to my core
and i know that if i pray properly
what will happen in the afternoon will
be different i believe that
and yet even if i'm pumping myself up on
the way into
the synagogue and i stand before the
creator of the universe
somehow i i just
thoughts and i gotta and i get pulled
totally so what techniques do you use
so that when you're standing in front of
a patient you're not thinking i got 10
more i got to give a class
i got oh my gosh my wife asked me to
pick up what are you using to get your
mind
fully sort of enveloped in the moment so
i would say
that what allows the person or allows me
at least to concentrate
on the moment is there's a problem
solving
a person's questions it's something
that's drawing all of my
intention or brain power to address it
and
truthfully if i'm distracted on
something even though i'm studying
then i may lose the moment and i wish i
couldn't say this but i have to i'll
have to completely agree with you
charlie i'm in the same situation
when i go to daven and because i feel
badly because sometimes i'm involved in
a lot of good things
but because i'm involved in good things
and they may be mixed with maybe taking
care of patients they may be
you know taking care of my family
maybe some important research project
but to make sure
that that doesn't jump into my head
during dominating is hard
because during prayer when you're
standing in front of god praying
it's it's really sometimes difficult to
to
be focused on the attention of what
you're doing
with the cognition that god is standing
in front of you and you're talking to
him
right um sometimes taking even a few
moments a few seconds of pause
during prayer sometimes like i'll say a
longer
silent prayer the the silent amida that
we stand when you say
when we when we stay when we stand in
synagogue and we say that prayer and
true
and i sometimes it takes me longer and i
found songs feel guilty because like
my son or somebody thinks oh he had a
lot of intent because his prayer was
longer
sometimes because i was distracted and
i'd say i need a few moments a few
seconds
to pause and get back into the focus of
concentration
to have a cognition that i'm standing
and having conversation with god
let me ask one more question because
there's so much that i want to ask you
about but i i really want to double
click on this point as well that you had
we had mentioned this in your bio
earlier about this balance between
you you you you're learning torah you
were
ordained rabbi you've written books that
are torah books
you know in life sometimes people think
we have to make a choice and if you if
you go
into two different areas you can be a
jack of all trades and a master of none
you're spending time in the spiritual
world the world of torah the world of
of jewish knowledge and in the world of
medical knowledge
how do you find that balance how do you
switch so to speak
on and off if if those are switches even
between
spiritual pursuits and more i guess
material or
scientific pursuits so the one point is
like we said before
being in the moment when you're in that
moment and the other is being willing to
really be busy my day starts at 6am goes
till midnight there's not a lot of down
time
now part of that 6am to 12 to midnight
is spending quality time with my wife
spending quality time with my children
studying with my son you know trying to
be together for dinner time
dinner time different things but it's
all scheduled
my biggest problem is i don't really
schedule enough exercise and because
it's not scheduled it doesn't happen
you gotta see a doctor you gotta have a
doctor tell you that yeah seriously but
i have to schedule because if i don't
schedule it
it just there's always 10 things that i
don't get to
so it's important to kind of make sure
that you have an organized
run through your day um but be honest
with you sometimes in my life some
periods of my life
i couldn't do as much in the middle of
medical school or training you know i
definitely made it my business to study
torah
but sometimes i'd be on call for a 36
hour shift during residency
and it'd still go and i'd study with my
study partner at night but i'd be
falling asleep
but i still felt i'll go even though i'm
falling asleep
i want to be there because it's
important to be there but at other times
like now
i changed my schedule where i took a bit
of a
cut and salary and i created more time
to study torah
in order to be able to accomplish more
in those areas
i also make choices i made choices to do
a little less research even though i've
done a lot more
research and publications in the past i
still am involved in it i still teach
medical students
presented in research meetings but not
as much as i
did or would have because that's a
choice i made to do a little less of
that and maybe a little more on the
religious side that's a very good point
by the way and how
i want to i want to sort of make sure
this is clear
which is there are also times in one's
life
where they have to sort of go to one
area or the other
and so sometimes in life you find
yourself in a situation where
let's say work isn't as demanding use
this as an opportunity to delve into
other areas
and sometimes in life work is more
demanding don't worry there will be a
time
towards the future where you may have
some more time and so not only
is life right in front of us it's also
dynamic into the future and so
just to be open to changes of situations
and schedules
as a way to try to accomplish more in
life than just down one path
exactly amazing doctor thanks so much
for joining us all that you do
for shining your light on this world
thank you for having me it's a pleasure
great time thank you that was dr roth
incredible incredible stuff and
and really to be able to to take in all
the things that he's been saying
um especially being able to be focused
in the moment
this is a critical piece of time
management wherever you are you don't
have to be as busy as them
wherever you are is where you are and
the way you get there is your mind is
trying to figure
look you already said he's problem
solving he's thinking about it
right that concept of being fully
invested
by trying to um be be one with what's in
in front of you just standing there is
not going to work he's got to be here
organizing and prioritizing
so we're going to build into all these
different ideas and these concepts
throughout the show but i want to sort
of
take each piece as we meet each person
uh our next here's
i want to just play for everybody a
promo for our next guest
check this out
it allows me to sleep at night when i
ask myself have i done
all that i could do for you as my
clients
we handle thousands of cases every year
we have a dedicated staff of attorneys
here
everyone has one goal and that is to
ensure that our clients are happy with
the
performance we put forward our goal is
not simply to just charge you a fee
make one appearance and be done with
your case instead i'm looking to get the
best result possible
that often means going back to court
numerous times people hire us to do the
best and that's what you
have to do every single time we're
constantly improving just to make sure
our clients are getting the most
attention that their questions are being
answered and that the case is being
handled the right way
we have literally hundreds of reviews of
clients that have
stood up to testify to our good work
it's just the tremendous opportunity to
help people
when they've run out of answers
it's very satisfying to know that i was
able to really put the client in a much
better position and hopefully help them
in the long term
helped thousands of clients and we stick
to our guns standing by our work
and just making sure that we do best by
our clients
our next guest is adam rosenblum he's
the principal of rosemont law a legal
practice with offices in both new york
new jersey
he frequently volunteers to mentor
lawyers business owners and jewish
organizations and is part of the jewish
entrepreneur network
he serves as the executive director of
the center for jewish
outreach which funds jewish programs at
several university and has served
as a certain staff over 15 jewish
experience trips
he teaches several torah classes each
week primarily to alumni of his trips
he's also served in the board of various
jewish communal organizations over the
past 12 years
and is a volunteer ems dispatcher for
salah
clifton lawyer hatsala
he's got his own non-profit as you can
see busy
i had a chance to catch up with him
early this week check out this interview
so you're an attorney you have a
non-profit organization you are
involved in hatsala which is a volunteer
ambulance corps
and probably many other things that
you're involved in is that
somewhat correct that is correct
teaching
birthright trips j inspire
you know boards of various organizations
so just like overarching
how do you approach time management you
know i have no problem telling the
clients you know i'm here in the office
till six o'clock
that's business hours please contact me
tomorrow or i will get back to you at 9
or 9 30 tomorrow
um and i have people from the community
that are texting me all the time hey i
got a traffic ticket and my kid got in
trouble
uh hey can you help out with this that
of the third and i say you know now i'm
off this is
off office hours i'd love to be able to
help you but we're going to do that
tomorrow
and i think that a lot of times people
have a hard time doing that
so so what i'm hearing from you is that
if you if you learn how to re-put the
boundaries down right that we once had
you'd be able to um in many ways
accomplish
different diverse things because you're
not going to let everything bleed into
everything else you'll actually pull put
the boundaries
on different aspects of your life you
know you set that expectation at the
beginning i'm very reachable during the
day
of course if there's an emergency you
can text me or whatever the case may be
or you can call the office and the
answering service will pick up the call
and that will be forwarded to myself
but um you know outside of that i think
for a lot of times people for some
people like everything's an emergency
you know i've got to reach you about
this thing but i think probably 99 of
the time it really isn't
how do you advise is it business owners
and entrepreneurs or whoever it is
in terms of how to structure their
business in order to help i guess
get more done if i'm able to delegate
and have other people that help me out
with certain other things
then that can free me up to do some of
the passion projects
right that we've talked about at the
beginning of the interview
and then systemization you know every
business really can be systematized
it really is the mantra and if a person
gets to the point where things run as
systems
then things just become a lot more
efficient and it's not just like oh what
am i doing
you know how do i do this oh i have to
remember i have to reinvent the wheel
every single time
and uh you know that's something that
can really help you know shabbat comes
on saturday every week it's not like oh
next week let's make shabbat on a
tuesday
instead of on a thursday no like it's
like clockwork the holidays go according
to a certain schedule
and even though there definitely is room
to color within those lines
you know and maybe two or two families
may do certain things on shabbat very
differently but there are other things
that are
just part of the system and you just
can't decide on your own oh i'm just
going to decide to make shabbat on a
tuesday this week because i feel like
or you know passover falls at you know
right at the same time as the football
season or whatever thing and so i'm just
going to do passover the week before
we're going to get it done
and next week i'll be free to you know
attend the sports game or whatever
but but here's one thing that i want to
ask you about which is going to be
people's blocks it's everyone's block
which is when i give it to you to do
you're not gonna do it as well as me
like i know how to do this and i've been
doing this for so long
and that's why i can't do that because
i'm doing this and if i give it to you
to do
you're not gonna do it as well as me
because you don't know as much as me
maybe you're
a new intern maybe you're younger than
me maybe you're a different family
member than i am
right you're not better or worse but i
know how to do this thing
so how do you coach people to be okay
with a product that's not going to be as
good as the person
to have them recognize that but the time
that they get is is more valuable
yeah so i get that all the time and as
certainly as the senior person the firm
being the founder of the firm
doing this for 15 years you know people
calling me all the time
this question that question whatever the
case may be but yeah if i didn't
delegate and i didn't have associates
and assistant support staff
people in different countries doing
stuff for me you know clearly
there are going to be deficiencies that
come up
but i think really a lot of that first
and foremost boils down to ego
i'm sorry to say maybe it's like a
therapy thing you know person needs to
because at the end of the day to think
that you are indispensable irreplaceable
you're the best you're the smartest
nobody can do it as well as you i think
to some degree that might be an ego
problem that's number one
and once a person gets over that and
realize well maybe that's actually not
true
maybe i just hired a person that's
actually smarter than me quicker than me
and can do something even better than me
and i want to tell you something there
are people in this office that have a
better conversion rate than me on the
phone
people call up when we do that you know
we do the pitch and whatever and i think
i'm a great salesman i spend a lot of
time i've spent a lot of time honing
that craft
but there are definitely attorneys in
this office that do it better than me
and when i brought them in they didn't
know anything and i trained them from
scratch and we had meetings and
trainings and all these types of things
so i think a lot of that is learning to
put your own ego aside
and then the second piece of it is what
i call you know sometimes
good enough is just good enough and i
think for some people that are
perfectionists it's
much more difficult for them to be able
to get over that but if you're not a
perfectionist which i think is
probably a good percentage of people
then it's really just about trying to
make peace with the fact
that you know maybe maybe it's not going
to be exactly perfect you know maybe
there will be a mess up or something
like that
but most of the time it's not going to
be catastrophic and not only that a lot
of times the other people won't even
know you know you may be a bit
bigger critic the biggest critic of your
people's work than anybody else is going
to come into contact with them i feel
this is not only
important for people that are involved
in business
it's also people involved in their
personal lives you know sometimes
there are people in our personal lives
that are not delivering the results that
we like
not because they don't want to be
helpful because they don't know what to
do
and many times we have we're too busy
to train people and to teach people
and so we think it's because we're too
busy but we don't realize that the time
you spend investing in someone else
will ultimately pay back dividends in
the future yeah i agree with that
completely and i also want to add that i
think a lot of that also is trying to
give people the confidence
if they don't have it already that they
can be independent and they can do it i
mean think about parenting right
it's almost like the parent that's
sitting there helicoptering over the kid
oh no no you call her this way or oh you
do the assignment that way
but we don't want that ultimately we
want our kids to be able to be
independent so we provide them the
training we send them to school we role
model we show them
what it means to be a good person to be
a jew but really what we want
is we want them to be independent and so
i think that that's really what it's
like here you do good training and
ongoing training and you your doors
our doors are always open for questions
etc but ultimately we want people who
can swim
once we teach them how to swim they can
swim on their own
and then we just give them the invest in
them at the front end which is what
you're talking about
but ultimately if we've done a good
enough job hiring screening hiring
training
and ultimately these are people that are
going to be able to work independently
and we're not going to have to babysit
them we're not going to have to
helicopter them which
i think is also a big problem in the
work in the workforce it's really again
the ego that perfectionism i gotta
you know look at every single thing this
person is doing
not not a single shred of paper is gonna
go out of this office without my review
and my okay and my initials i think that
that's that's crazy
i mean why hire people if you're gonna
micromanage them you know
it makes no sense so that was
really important stuff as we build this
this uh list
if you will of ideas that i want all of
us to walk away to the end of tonight
of tips for how to be better at managing
time
time is something that either controls
us
or that we will control and we the
beginning we began to discuss of being
in what adam brought in in many other
and including many other points was this
idea of delegating
but when you delegate something to other
people you have to train them you have
to build them you have to give them
confidence
i'll just do it myself now you don't
control your time when you do everything
yourself
that concept in our lives in our
business and in our personal lives
things that we're doing that other
people can be doing with us if we just
give them the opportunity to help us
saving us the time tonight we're gonna
continue doing our shabbat shalom so
please
feel free to reach out both on zoom and
on my facebook page let me just read a
couple before we get to the next
piece here uh andrew weinberg from new
jersey shabbat shalom
devore millman from boston shabbat
shalom to bed zuckerbrow from smithtown
shabbat shalom debbie lao for
massachusetts jerusalem janet michael
from calgary canada look how far in the
country we've been going right now
and to rita rubin from upstate we'll get
to zoom next
i want to share with you this incredible
video we found from h.com
on learning how to juggle check this out
[Music]
interesting concept no if you've watched
that video i hope that you get if you
want goodies.com to watch it
if you watch that video it's interesting
how in life if we don't focus on certain
things
then we're out of whack time management
isn't just doing
anything i want in a certain way it's
also choosing what it is that i'm doing
it's being mindful of the choices that i
make to make sure that i
feel from the inside that i'm balanced
unfortunately tonight because of some of
our tech issues we're not gonna be able
to go to kahoot
so we apologize for my kahoot
enthusiasts and we will most definitely
play kahoot again in the future i want
to get to our next guest
and it is a guest that i am looking
forward to i got to tell you personally
i remember when this our next guest was
appointed
to part of the the previous
administration i remember watching the
appointment and
just being so proud to be part
of the same nation our next guest is
mr mitchell silk he is the immediate
past
assistant secretary for international
markets in the u.s department of the
treasury department
which is a presidentially appointed and
senate confirmed position i remember
watching the confirmation i remember
following the confirmation
in that role he has designed and
implemented the signature u.s
whole of government infrastructure
finance initiatives to assist
foreign partners attract private
investors private investment for
infrastructure
he was a senior member in the u.s
negotiating team
in the china trade talks and also led
initiatives in financial regulation
innovation
expert credits and developmental finance
moishe as he's known at home was a
central member of the treasury's
emergency response team to address the
economic shock from kovid when you saw
what's going on in the government
well guess who was on the inside working
on it it's our next guest
he worked tirelessly to save hundreds of
thousands of aviation jobs
help support the recovery of the
american economy and prior to that
mitch served on the americans on the
americas and asia
senior leadership team of allen and
ovaries premier global project finance
practice
and built the firm's u.s china practice
and u.s
private investment fund practice when
she lives in borough park and along with
his wife's wife
is the proud parent of eight children
he's been active in jewish communal
matters for decades
while living in hong kong from 1992 to
2005 he served as chairman of the jewish
burial society
he's also chairman of the goodies israel
of america's pro-bone legal services
program
a nationwide network of over 400 lawyers
he will be he will be publishing the
first complete english translation of
the caduceus levy
a classic hasidic commentary on the
bible later this year
with arts grow check out this video on
mitchell silk
[Music]
hey
and welcome to the show it's an honor to
have you on
hi charlie it's great to have it i got
to tell you just before
i begin asking questions i just got to
tell you how
much i enjoyed your confirmation i
watched it closely
as they say in yiddish and i felt like
you were like representing all of us and
so thank you for who you are and what
you did and all the work that nobody
knows that you did
during this whole culvert crisis well
it's it's so kind of you and i'm
i'm glad you enjoyed it um i don't
remember much of it other than the fact
that i was fixing quite a bit
well we were we were cheering for you
from all over the world
thank you so much it's so great to be
here and it's so great to
finally meet you i i similarly and
reciprocally follow you as well
oh thank you i'm honored by that you
know you're a partner at a global elite
law practice with over 2 500 lawyers who
did multi-billion dollar transactions
with teams in five or more countries
you're on
the u.s most senior financial diplomats
task with further u.s
financial growth and stability issues
with senior foreign government
counterparts and international
organizations
and also had the responsibility of
implementing 94 billion dollars
in care act relief for the u.s airline
industry impacting
about 700 000 jobs and you're writing
five books and you have eight children
all right so tell us a little bit about
either how many
are you out there or how in the world do
you get this hold on
um well you know there there are two
answers to that question
um if you ask me um there's only one of
me
um those around me um given my
schizophrenia
and and other issues that i suffer uh
tend to think that there's more than one
of me
and i think the answer to that is going
to stay between myself
and my therapist and that's that's a
little bit of a joke to get us rolling
but
um it's a great question and
um i really want to echo uh a number of
the points
that um dr roth and adam made already
on prioritization and on delegation
and i thought i would just run through a
couple of points on
relating to those issues and just
relating on on how we manage
um with reference to the teaching of our
teachings of our sages
um i mean at the end of the day this is
not a new issue
if you take a look at on the ethics of
our fathers
which was written many years ago long
before our time
there was a rabbi called rabbi tarfun
who was uh
spoke about this issue when he lived
over 2000 years ago
um when he said that the day is short
and the task is abundant
um so it's really not not a new issue at
all
and the way that i have found um best
to approach the challenges of multiple
uh pressured tasks and priorities at one
time
is to focus on three things
prioritization we've heard about that
already
um putting yourself in a good
environment
and surrounding yourself with good
people
um and thirdly um remembering that the
sky is the limit remembering that that
we
we have a purpose and it's really uh the
push
of remembering for me that i have a
purpose
um is what keeps me going a lot of the
time
um on the on the point of prioritization
you know i have a i have a daily
practice um to take stock of matters
um and again the ethics of our fathers
um it's it's a great title i recommend
it to everybody that's watching
um tells us that the learned person
takes first things first and last things
last
um so what i do at the beginning of
every day um
is i make my my list of priorities for
the day
and i work through them and i constantly
find that i have to um
to regroup um during the day in order to
ensure
that i'm staying on task um and uh
that i'm keeping up with my priorities
my second point of surrounding oneself
with with good person with good people
and um and putting oneself in a good
environment
two different aspects of the same issue
um each with their own dimensions
but there cannot be enough said
on about being a good and a nurturing
leader
um and one that has the trust and
security
so that one can delegate and so i am so
with what adam said and all of his views
um without that we we just simply cannot
make it
um and and the other dimension of that
is to surround oneself with good and
smart people
king solomon walk with the wise and
you'll be wise
i would not have been able to achieve
half or a quarter of what i have done
and what you referred to without
my team and i and i think back to the
time when we were managing
uh the crisis within treasury and you
know i just want to throw a couple of
numbers
um at you and at the listeners because
it was
it was crazy on the pandemic hit in the
middle of march
complete disruption to the global
economy
march 27th after 10 days
a very very intensive non-stop
literally no sleep negotiation on the
hill
the secretary secretary mnuchin settled
the terms of the cares act
and on march 27 2020 um
the president signed the bill into law
on a little side point on the 10-day
issue
my secretary went up to the hill and he
negotiated
and he brought down the law in 10 days
took moses 40 days okay lahav deal
without without making a comparison but
that act the cares act
required the secretary of the treasury
to do a bunch of things
and one of the things that it required
him to do
was to get 78 billion dollars out the
door
under very pressured circumstances we
had
five days to publish rules
we had 10 days to get the first dollar
out the door
um and i literally i literally did not
sleep
and so to to put these points of
prioritization
and delegation into action um
we we sat down before we started
and we slowed down in order to speed up
and we went through a whole
prioritization exercise
it was a very accelerated prioritization
exercise
in order to set into place our
infrastructure
and all of the principles that we would
use to guide the programming because
the programming the infrastructure the
people did not exist
and so i i just can't emphasize enough
how important prioritization is
surrounding oneself with good people
from top to bottom the secretary the
senior leadership
of treasury was extraordinary i and
those
that worked with me and under me would
not have made it without such great
leadership
including that of my my under secretary
and great friend
brent mcintosh but it's really the
people that were working
with me in my office and under me um i
had a counselor dan katz
i had an executive assistant talia rubin
who were my front office
and we had a legion of extraordinarily
dedicated career officials who really
pushed through and got us to the end
bottom line we were able to um
address the needs of 700 000 workers
um the final point that i'd like to make
charlie is that i'm on purpose
i think one thing that keeps me going is
a little
mantra that i have which is the sky is
the limit
and what i mean by that is that we that
live as orthodox jews
we we have a force above us that
dictates
a bunch of rules and strictures and
customs
that we we follow uh and that guide us
in our daily life
and if we if we follow those rules in
the right way we are pursuing
a loftier and a larger purpose
when i walked into treasury every day of
the week
i was noticeably jewish i wear a black
hat
i wear the suit black suit white shirt
every day of the week
i have other attire that identifies me
as jewish
you and your listeners will identify
identify me by my mannerisms and by my
language
as jewish and i knew that every day of
the week
every moment every decision every action
meant a reflection in one direction or
another direction
it meant that i was either sanctifying
divinity or i was doing something
indifferent and so that was
an extraordinary push point i
i i finally just come to a a
great motivator um which i think really
gets to your
your point of how we deal with time
management
and i want to do that by referring to a
wonderful lady
that i never knew but who was the mother
of the rabbi
in hong kong you mentioned that i lived
there for 13 years
so rabbi moored kaiopsin has been in
hong kong for over 30 years
his mother woman kiana came to america
from russia
she spoke a little bit of english but
with a very heavy accent
she had 15 children she ran the school
kitchen in detroit
and she had five other communal jobs and
she used to say two things that i think
are wholly relevant to this discussion
one first thing she said was if you want
to get something done
go to the busiest guy in town and
secondly
in response to people who marveled
at how she was able to pull it together
do all of her communal work run the
school
and its kitchen and keep a household of
15 children
she would and asked her how she could do
it she would respond very simply
in russia they didn't teach us
division they only taught us
multiplication
i love it i love it it is
such great point i mean really so much
to digest
i'd like to if we can just the few
minutes we have
to delve on one of them they're all
worthy of
an hour long showing to themselves but
there is one that
i really feel that i i
i'd like to to to to explore with you
just for
just for a minute or two um it's the
idea that
you're sanctifying god in your work
because
you're not a rabbi you didn't walk into
the white house as the clergy that
walked over to the secretary and said
may god be with you you know good luck
in god's speed
you were um your your work was
so to speak on the surface
secular and yet it was nothing secular
about it at all because
it was based on your purpose and i'd
like you to explore a little bit
about how individuals that are
non-rabbinic that are not
clergy that don't are not engaged in
prayer or talmud study or any study
can feel the purpose because what you
said was a million percent sure
when you feel like you're acting with
purpose you feel like you have an
energy source that is deeper than than
you know your own
how does one maintain that that
whatever i do i i'm sanctifying if you
will god's name
it's a tough one to answer charlie um
because of the simplicity in which i
i view the issue um i don't
compartmentalize myself
um and uh i just look at myself
as a person who's here to do a job
um and that job has a ton of different
dimensions
but it's all driven by the same purpose
um we've got a we've got a tradition
that tradition has been
extended for over 5000 years and there's
a lot of it that are set out in
there a lot of it that's set out in
books and there's a ton of it that we
get
through our what is called messiah our
traditions
and and that is simply what pushes me
forward i don't
feel that i need to be a rabbi i don't
feel that i need to be a torah scholar
i don't feel that anybody needs to be
that in order to
to fulfill that's such a divine
and such a fundamental mission um that
we all have and
you know i didn't make this up
maimonides
spoke at great length about it um and he
probably put it
in far better terms than i do but it's
an innate feeling that i have
and i'm sure that it is an innate
feeling that
everybody else on this show and others
have in the world
to greater or lesser degrees and it
might be that we
we just need to to ponder it a little
bit you know
um maybe maybe that's the way to get at
it
uh through a little bit of contemplation
um
maybe the good doctor's remedy of doing
a little bit of exercise
maybe a little bit of yoga will help
it's very hard for me to say because you
know
different folks you know different
strokes but i i just feel that
it's a fundamental innate driver
that we all have and maybe it's just a
question
of folks refining uh their views
on that issue i think that's right i
think that's exactly right i think even
the pondering
and the contemplation that what i am
doing
whether it's in the home or at my job or
wherever i
am what i am doing is
is work worthy of purpose and i think
once we
we connected to that i think it takes
the next level i want to just thank you
so much for joining us i know you're so
busy
thank you so much for joining us on the
show and we hope to get you back again
and
i mean we can probably talk for for for
hours and thank you for what you do
and and for representing us everywhere
that you go and for shining your light
on this world
well charlie thank you and and my
immense thanks to
project inspire for everything that they
do
and i'm i'm very happy and willing to to
be on again if you guys will have me
thank you again
thank you so much what an incredible
perspective for us to take with us
um just all the pieces that he was able
to bring out
is so critical for us and especially
when it comes to the prioritization
the team that you build around you the
purpose
sky's the limit these are all nuggets
that each and every one of us
should go with our final guest is
susan strauss she's a businesswoman from
susan strauss design
she's a well it this which is a
well-established leading
full-service design firm creating
elegant one-of-a-kind spaces
founded by susan the firm has been
creating luxury living environments for
clients
of the most discerning tastes for over a
decade
working in several avenues susan strauss
design firm has been valued has been a
value team member for numerous
restaurants
corporate offices condominiums master
plan community senior care facilities
retail stores and residential homes she
resides in lakewood new jersey with her
husband
and five children susan welcome to the
show
you hear us we got you i think yes i'm
on now okay
wonderful welcome to the show hi how are
you
so tell us a little bit about you how
you got into interior design and
all the incredible projects that you're
working on
all right i have a bad connection here
give me one second all right give me one
second
as susan gets back on i just want to
review a little bit of what we just did
a second ago
um we'll get susan back on in one second
but i really want to just double click
on the last point that mitchell made
that at least residential with me and
before we do that hold on a second i got
shabbat shalom
god runs this world as susan gets back
on i want to wish a shabbat
you're on yes sorry about that not at
all
so talk to us a little bit about how you
got into interior design and some of
these things that you work on
okay so i got into interior design um
it's a passion i had always
as a little kid um they you know and
then i
i'm originally from australia i moved
here to the states i got married here
um and you know i found a job and then
slowly
kind of led that led to my job led to
a small interior design job and then it
kind of like
flourished from there um and the
projects i work on
is anything that starts from like a
small
home renovation to a large apartment
building
office buildings whatever whatever comes
out
um it's you know it's it's a busy career
and something i'm very proud of so you
know it's amazing because
i have a little bit of experience in the
real estate world and i know that when
it comes to these things
everything is deadlines every someone
needs something and i'm sure many of
your clients
aren't like yeah get to it whenever like
you know no problem i'm sure it's like
let's go i need something
immediately deadlines like crazy yeah
it's like everybody
comes in and and needs it yesterday they
only remember that they needed today and
it needs to be done yesterday
right a lot of the stress stress of the
job
so so how do you how do you manage it
you think i have a family of five
and i can almost imagine these projects
and thinking in my head
exactly right everybody needs everything
done perfectly yesterday
that's right yeah what are some of the
techniques that you use to manage
all of your time so a lot of it is kind
of
there's there's the time management and
it's the communication
so we start by communicating and
explaining
how long the process takes and and and
kind of not creating expectations that
are impossible
if i promise something i want to deliver
and i want to deliver it well and on
time
um and what we do is within the company
i'll sit down
with my team we'll discuss exactly what
needs to be done
review how much time needs to it needs
you know kind of for the for this for
that specific project
and then i'll make the commitment to the
client and
my number one rule is we meet that
commitment
um and if for some crazy real reason
it's impossible for us to meet it i'll
make sure to let them know in advance
and let them know we might need an
extra day or so um one second i want to
double click on that
because this is an important you made it
a very important point that i want to
make sure
everyone hears we live in a world where
everyone likes to say yes
you got it it'll be done yesterday and
when you say to a client
i'll take your business and i know it's
important to you and i'm going to charge
you for it
and oh and by the way you can't have it
yesterday i'm going to set a date that's
real
which will probably be later than you
want
so help us navigate that
because that's critical setting
expectations that will almost
always disappoint the person in front of
you that wants it
in less time because you know that if
you don't set expectations
then the the the lack of realism so to
speak will will get in the way
how do you navigate around almost if you
will saying no to people
so the answer is making it
pretending something and making someone
happy that is not realistic
is a short short-term solution um
i look at building long-term
relationships and having
building people's trust and faith in
myself and my company
um and that goes on on a personal level
as well with my kids my family
if i'm going to say if i say i'm going
to be there i want to do everything in
my power to be there
and as soon as i start slacking on that
you lose faith in the people around you
so
i'd rather tell them that if they trust
me i'll get it there
get it done when i say i'm going to get
it done rather than pretending i'm going
to get it done when they want it done
and they're not pulling through that's a
great point that's an excellent point i
think people
myself included all of us we like the
feeling
of always saying yes to everybody
whenever we need it
right don't remember that that little
bit of disappointment on the front end
will then play off and will pay
dividends in the back end
that's right let me ask you a question
you're in the creative arena right what
you're doing really is
is your your value if you will is
creativity
now i know for myself that when you get
a million things to do
the last thing you want to be is
creative because you just got to get
stuff done
so how do you balance not only getting
through your day
but how do you balance maintaining the
creative
edge as you have all those deadlines
so i think that a lot of people look at
me as the creative designer so
people that have that creative mind are
a little bit spazzed and not necessarily
organized and
on top of their game um it's something i
worked on
and it's important to me because i feel
like running a business and running and
being able to balance
family life and business is there's
nothing more important than
being able to balance and and creating
time and space for everything
so it's you know it's it's
it's hiring the right people getting the
right help
kind of allocating the right things to
the right people
and and ultimately getting the job done
when you need to get it done
yeah that's i think that's a that's a
critical piece to this which is
like you said earlier which is when you
allow other people into your life
it allows you the space um to
to get it done and allows you to be who
you're supposed to be
in the moment where you're supposed
where you're supposed to be correct i'm
a very big believer
i can't do everything myself it's
impossible
and i know what i'm good at and where my
strengths are and i know where my
strengths are not i know that there's
plenty of people out there in the world
that can
pull through and kind of chip in in the
areas that
i'm kind of not as savvy
or good at let them do those things and
then i'll kind of focus on the things
that i know i am good at so even within
my office
if there's certain programs and tasks
that need to get done that i know i have
a team member that is going to be a lot
better and faster and more efficient
than i'm than i am then it makes no
sense for me to be sitting there
and trying to get it done diligently um
if i could be putting myself and my time
and my effort somewhere else where i'd
be much more effective
so it's all about delegate delegating um
making sure that we're managing the time
and
being the most efficient that i could
possibly be
in in you know every situation amazing
susan thank you so much for joining us
an incredible
uh it's nice to meet you and really uh
the ability to do all of this while
building a business
is much harder than people even realize
and staying creative at the same time uh
anything
before you go one any techniques that
you have for
the balancing family in life any
techniques that you have for
how when you're engaged in family time
you leave the business
in the business so um like i said before
that i i think a very big role
in having my family on board with me
running a large firm like i do
um is communication so if i'll be
you know kind of coming home late one
day or having a super busy day
my kids know what my husband knows about
it of course but my kids will know about
it they'll know that mommy's coming home
late today
and they feel like they're part of my
life like i'll tell them
i'll say okay today i'll be home
approximately at six o'clock or i'd say
whatever time it is
they'll know about it and i'll say you
can call me when you cut when you come
home because i want to be talking to you
i feel like the communication that i
have with them
allows them to kind of be
part of my life when i'm within the
business
within the business world and they feel
that mommy still cares
and as much as i'm at work i still want
to be with them
and i feel like they don't resent it and
don't and they're proud of it
so as long as i communicate and and you
know let everybody know
exactly where i am where i'm at and
you know kind of do things responsibly
the balance works out very well and
another big part of it is
is that when i i work i'm fully at work
but when i'm home i'm fully at home and
when we sit down at the supper table
with my husband and my kids
we're all there my phone's not with me
i'm focused
i put all my energy towards the kids and
and they know i'm i'm all theirs so i
feel like if i'd be pretending to
balance both at the same time
i wouldn't be achieving it i wouldn't in
either direction
yeah or um in order to be doing best
at where i'm at at that current moment
i need to be focused on what i'm
focusing right then and there
it's amazing it's just an interesting
and important point to even if you're
not where you
even if you're not with them the
communication the knowledge of where you
are and where you want to be
allows them to be part of your world
even if they're not actively
physically with you that's an important
piece of people don't understand that as
you include your loved ones in your life
more
they feel like they're in your life more
even though they're not physically with
you
exactly yeah and they're proud and they
want to you know they want to know
what's going on
yeah and i think it's the only way to
kind of have a healthy balance of both
and have them
be proud of of of what i do other than
being
uh being in in the family life amazing
susan thank you so much for joining us
in this world
and thank you project inspire for the
invite thank you so much what an
incredible perspective that we get we
just got just now
so many pieces and if you hear some of
the important themes that keep on coming
back
the ability to delegate the ability to
trust people but this this is an
important piece that i want to add
that susan added amongst her other great
pieces
is the idea that you can the
communication with other people
brings them in your life even if they're
not physically with you
incredible before we wrap up i want to
switch a couple of shabbat shaloms
to our uh our our our loving
participants to the silvers in highland
park shabbat shalom
tyler to the the bolton and magoon
family to michael from saint louis
shabbat shalom to ricky from montreal
canada
shabbat shalom to mark and michelle
mandelman
shabbat shalom to you guys shabbat
shalom to
our our friends the mfam from toronto
shabbat shalom to the yaakov's new york
city shabbat shalom to
mike from st louis and everybody who's
tuning in today thank you so much for
joining us and really this is what
shabbat's all about
isn't it it's about understanding time
understand what shabbat is all about
what god did
was he sanctified time
it's all think about that where else do
you have the sanctification of
time usually time usually
property is sanctified a temple usually
objects are sanctified people are
sanctified
but the i think i saw this in heschel
once
what god gave the world through shabbat
was he added a new dimension of
sanctification
he sanctified time now
you walk into friday and as it changes
into shabbat
something happens it's an amazing
concept
time gets sanctified you can't put your
hands on it
but it's different because god's
teaching us
time doesn't control you you can
sanctify time
which means that you can control it you
can have a
if you will an ownership if you will
over it
you can't stop it you can't
you can't guarantee how much of it you
got but you have the ability to shape it
to form it to stretch it
and to infuse me in it
that's what shabbat teaches us
we go into shabbat reminds us that wait
a second
i have a lot more control over my time
than i think
and if i approach it the way these
people that are
if you notice something interesting what
we just did each person was so
thoughtful they weren't like i don't
know just happens
it doesn't just happen how i'm present
how i communicate how i prioritize how i
delegate
how i train how i feel the purpose of
what i'm doing
each person from tonight's show
was thoughtful about their time
understood that they had to
insert themselves if you will on their
time and that
gave them the clarity to how to do it
for their lives
there's no one answer for how to
multitask or how to
manage your time the answer is to
be involved to be thoughtful
and some of these nuggets tonight if we
just run with them
it may take us 10 20
30 more effective which can do so much
for our lives
so this shabbat as we think about what
god did for us when he sanctified time
let's ask ourselves what can we do to
sanctify time
what can we do to infuse our time with
more purpose
to be more thoughtful of how we use our
time
to be more thoughtful and what we want
to accomplish and how our time adapts to
that
each of us each week can get a little
bit wiser
a little bit more efficient and
accomplish
a little bit more of our purpose in this
world sorry again for the technical
difficulties tonight but thanks for
sticking with us to the end
and on behalf of me and mine to you and
yours i wish you a shabbat shalom
i hope the next week we'd see each other
in jerusalem but if not
hope to see you here so we have all of
us here at project inspire
we wish you a incredible weekend a good
shabbos
and of course shabbat shalom
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pick you
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