Laser-Focused Questions: Greg Williams, The Master Negotiator

Unless you know what you're trying to sell to, you should not be trying to sell. And I say that simply to say, "Hey, if you ask me to tell you something about my negotiation and reading body language background, I could give you a plethora of information and never ever hit the target as to why you're seeking insight from me. So, make sure you know what you're answering per what needs to be answered anytime you're speaking with a prospect or a current client.