The Educated Guest (Episode 21 Part 3)

[Music] welcome to Let's forecasters today we are joined by Rabbi sholi Klein Cash's administrator of Dallas kosher thank you Rabbi Klein for joining us my pleasure typically let me ask you if I'm a consumer I go to a hotel I want to track down the music if I go to the kitchen are they going to let me in the door shouldn't you shouldn't you shouldn't be into the kitchen it's a dangerous place so where do I where do I go I'm not going to go over there about simra and insult him and ask him if this if his event is under Oshkosh where am I going well if it's a again for the DK event is trained to be front and center he should be there available he should be seeing what do you mean by DK event DK Dallas kosher oh okay so we our train that the person should be there front and center when we do events even the pesach programs there's always a much gift front and center every time food is served no matter what there's a mascular too much always that you can see them but even at every event the train they should be there they should people should see them when they walk around and check things they should be obvious they shouldn't be like quietly walking in the side and kind of say they should be conspicuous very conspicuous the guests should see there's a mask walking around and checking and making sure everything is kosher when it goes by the bar I found the GK mush gear I found him he's standing right next to the band and I'm ready to ask my questions what am I asking okay so I mean and if it's a case before I don't know who the in the case where you know you don't know I don't know so you said yeah you ask questions you say is then you could ask questions about the about the event many times you could even ask them basic questions about uh um you know do you know what meat they're serving tonight or what are they serving now that's a really interesting question because many times doesn't know the answer to that question and it's not his fault right but sometimes the answer to the question is telling it's like you know something they're just clueless they'd have no idea or they don't know anything then you're worried about the you know in general so you sometimes just questions some basic questions sometimes could show you a lot about his knowledge about the event but you also ask him uh yeah ask him what's going on over here uh what part is kosher is the is the bar kosher is the wine are the wines my bushel you know you could ask them basic questions and sometimes a lack of an answer or a puzzle dancer could could make you suspicious and maybe ask for further questions I guess you could also ask him if there is an event with a sushi bar a Liquor Bar uh the cigar rolling bar or this bar that bar I could ask coffee bar coffee bar are they all under his supervision right yes that would be a good question that's not right it's not a bad question um we recently had had an event where the client uh contracted with a coffee bar a coffee company to come to do the coffees and they didn't tell us the client never told us it was at a big large Hotel in Dallas and the hotel a Mazel right looped Us in last minute oh by the way there's going to be coffee bar but coffee is kosher and that's okay like some sort of a thing they were gonna have a milkshake he's gonna have a lattes so it's going to be it was going to be a horrible really a horrible thing um so if if they went to the hotel wouldn't have called us in the office right we wouldn't have notified them that there's to be on the lookout for a coffee bar and he and if he's not there on time right he gets there the coffee is all set up Pete thinks it's the hotels you know coffee bar I know that's where things go bad real quick we don't have the communication but if you even ask about he may not even notice that there's a coffee bar or there's a snow cone machine or a popcorn machine or or cotton candy or whatever else it might be there or a meat board or or something that things that might be there that were brought in not through the caterer maybe a party planner might be the client and maybe so maybe a guest all of a sudden there's a a meatball sitting on the on the table and may have not noticed it but if you say I see these meat boards and where you could ask where are things from and he might just say yes but you know we all we made ourselves in the commissary and and it's kosher but you have to ask questions I guess that's the takeaway right the takeaway is to ask questions I think to be an educated consumer anything else as we conclude the conversation that you want to add that viewers could really take and apply yeah we were speaking about events and venues and catered catered functions but this is also true in our restaurant I had an experience about six months ago I was at a restaurant and they're good it was an israeli-style restaurant Shawarma Pita whatever um but they I looked at the menu they also had fried fish and I happen to like fried fish okay I shouldn't admit that but I I really like fried fish I'm like you know what I had enough Shawarma I'm trying I'm just gonna want some fried fish I ordered the fried fish and of course fish and chips I had an opportunity to order you know a french fries which I did and after they came to the table I'm just like interesting because it's all very very flexible play special restaurant and fried schnitzel and kebabs and scuba and all the stuff they do into the into the fryer so I asked the mask yeah is it okay to have these fries with my fish so he says yeah sure and I'm like whoa you didn't you didn't get my question at all you have no idea what I asked you so I tried again I'm like is there um do they fry these fries in their fryer or is it like a they have like a pot or a separate place where they do the fries she goes no no the fries are made in the in the in the deep fryer like he's looking me like I fell off the moon I'm like yeah this is a problem so I said I need you to go back and find out exactly where these fries are fried and what else is fried in that fryer so he comes back like five minutes later I'm like this is not good and he says yes so um you shouldn't have these french fries with the fish I'm like yeah I know that but why didn't you know that so um as I left the restaurant I called the rava boxer I said oh by the way you know this this you know is uh doesn't have to understand that there's an issue so okay I I don't know like that's something I should know this is a really big deal it comes to fish and meat products and power of items you really have to know if they're if they're set up properly if they go ahead and make you know is a very popular item sure with an eggplant right you know that they Grill the eggplant first right they take a whole egg put it onto the grill the flesh is a good Grill and they cook it until it kind of collapses on itself now you scoop out the egg button and they add mayonnaise and make Baba English that's six hour spices right right if you're eating that way you fish it's a problem if you eat and get your Flay shakes right and your fleas at home and you had some crackers your Flay cigs right or they have you know um grilled vegetables right they do that also they have grilled vegetables if you want your grilled vegetables with your fish because you're trying to be healthy the grilled vegetables are probably six hours place you could forget not being able to eat it with your fish you also flakes these are real issues so many times um they just they're just clueless I mean even though even a good is only good as its weakest link right that has to enforce this so you have to check like if if there's crispy onions on your on your fish or on your plate or Baba ganache or grilled vegetables anything that may have come from a grill or from a pot you need to be careful with that and to make sure that that you're okay thank you so much Rabbi Klein it's been a fascinating conversation taking us behind the scenes kind of pulling away the curtain and giving us uh a peek into what you do keep up your wonderful work and we appreciate your time thank you [Music]