Transcript
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and nowadays this is more important than
it has ever been
churchill once said that in in
connection with the war he said never
before in
in history have so few done so much for
so many
so i would tell you now right now where
we sit and it's getting worse every day
but never before can so few
embarrass so many so quickly
it used to be if you wanted to embarrass
a lot embarrass somebody in front of a
lot of people it wasn't that easy okay
oh let's see it's gonna be a nice crowd
tonight i'm gonna pick somebody out i'm
gonna embarrass them publicly like you
need to get a crowd together
now you got a crowd in your pocket
always
you're on a whatsapp group there are 10
people on it 20 people on it 100 people
on it you're in some facebook group
you're on you want a mass email you're
on a group text and somebody
says some zinger and insults you so of
course you have to give it back you're
going to take that
come on come on i'm from brooklyn i'm
going to take that from somebody
you got to give it back right do you
have to give it back publicly
you know there's an option by the way if
you don't know how to do this i will
show you how to do it on whatsapp okay
if you just hold on the message for an
extra half second
it'll give you an option reply privately
how do you like that so you reply
privately
i was very hurt by what you said i know
you may not have meant it
or i know you may not have realized or
maybe you didn't realize i was in this
group it was very thought it was it was
thoughtless
it was insensitive and and i'd like you
to apologize
practically i'm not telling you you
shouldn't write to them you should
definitely sleep on it before don't
write in like i was telling before don't
don't dip your pen in hell
don't write in anger but calm yourself
down take the time you don't
have to write back publicly and you'll
say but they insulted me publicly well
guess what
if you write back in the public forum
now number one you've embarrassed them
publicly that's a problem it's
prohibition
and number two you've taken revenge so
now it's two prohibitions that you were
just
transgressing right back to an
individual i get this
often i'll settle the case and i'll say
to the defense attorney you want me to
sign
to draft a release or you want to do it
usually especially in significance
they'll say we'll do it because they can
bill another
hour or two a few hours from the uh from
the insurance company
fine i get the release it's emailed to
me normally what will happen typically
the associated drives to release
they send it to me they copy the partner
so i get the release sometimes it's fine
rarely occasionally there's some
language you really don't like we're
gonna have to haggle over it so i'll do
a redline version i'll send it back
sometimes they're mistakes i look at it
they spell my client's name wrong i have
to fix that
sometimes they spell their client's name
wrong i gotta fix that
sometimes they have the amount wrong
well if it's too little then if it's
less than we said oh
i certainly have to fix that if it's too
much
i have to fix that also okay so if it's
a stupid mist
a careless error and i write back
showing the mistake
do i have to copy the partner does the
partner have to say
that the associate was lazy or cut and
pasted and used the name from a prior
case or wrong number okay
why do i have to embarrass the associate
maybe the social got fired you'll say to
me well
doesn't don't you have an obligation to
let the partner know that the associate
is a knucklehead
i think the partner will have ample
opportunity to find out maybe that
associated was having a bad day one time
i don't need to embarrass them
so before you ever click reply all if
you've written
anything that could possibly offend
somebody else on that note
stop and think do i need to reply all or
can i just send it to that one person
you
