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Israel Tourism Update with Nachum and Chad Martin on Today's JM in the AM
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Nachum Segal was joined by Chad Martin, Director of the Northeast Region (USA) for the Israel Ministry of Tourism, for a wide-ranging discussion about tourism in Israel. The two explored a number of important issues affecting travel to Israel, including rising airfare costs and hotel accommodations, the current tourism landscape, and the ongoing efforts to encourage visitors to experience all that Israel has to offer.
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Auto-generated transcript. Not time-synced to the video.
JMA on a Thursday and we've promised you
uh somebody to speak about what's
happening regarding tourism to Israel
and in fact Chad Martin is with us live
via telephone. He's director of the
Northeast region for the Ministry of
Tourism
of the State of Israel and many of you
may have heard their latest announcement
that certain airlines are expanding
their North American connectivity to
Israel amid renewed travel demand.
We'll find out just how robust that
expansion is. Chad Martin, a pleasure to
welcome you to JM in the AM.
>> It's a pleasure to be here. Thank you.
Now,
>> uh, you know, we get so many conflicting
report. I was in Israel last week and
I'm on the ground there and people are
lamenting, you know, the the the on the
front lines, hotel operators, taxi cab
drivers lamenting that nobody's around.
And then of course when you're on this
side of the world and try to purchase a
plane ticket to Israel, uh even if it's
for November, as I was discussing
earlier in the show, which is pretty far
in advance for right now for this time
of year, you can't even get a ticket.
That's how much in demand travel is. So
which is it? Are we suffering from a
terrible uh drought when it comes to
tourism from North America, or is
tourism as robust as we would like it to
be?
Um well I I guess I can give you the
short answer to both which is yes and
the longer answer uh which is you know
this is kind of the dichotomy we dealt
with since since the the the horrific
attacks of October the 7th uh which is
that while we have had a a red reduction
in our airlift capacity number of seats
of any plane going to Israel whether
non-stop or not uh a substantial one you
know over 60% we actually haven't seen
seen that demand drop in in any kind of
correlating fashion. So throughout this
entire uh the this batch of conflicts uh
we've seen carriers try to come back
because they can see the demand and then
of course you know another conflict
spring up. So, where we are right now,
um, is that we we're in sort of an an
unknown period where people are testing
out the waters and trying to bring back
those flights, but we've got a lot more
people that want flights than can get
them, but not nearly enough people
getting to Israel because we for that
same reason, you know. So, that is our
biggest challenge. they just can't seem
to keep flights um you know confirmed,
opened up and and flying to Israel
without another uh military, you know,
we could call it a hiccup or just an
actual um out allout conflict or war. Um
and and that has really frustrated, I
think, a lot of your listeners and and
I' I've worked with basically every
community going to Israel and I hear all
the time here uh in especially across
the Northeast how frustrating it is to
try to get there. I also hear from my
colleagues I've worked with for 20 years
that they're not getting enough
customers either uh in Israel. So I mean
when it comes and when it comes to that
when it comes to that point of the
frustration it's essentially
availability and money right many as you
described there's a shortage I guess we
can call it of seats or space to get to
Israel on these planes and those who are
lucky enough to you know to find uh to
get a reservation so to speak they may
be paying I don't know double or triple
what they used to play pay in the quote
unquote good old days. Uh, and th those
are the two major factors, I guess.
Right.
>> Um, you can I I had an experience where
I I had one of my staff going uh going
to Israel and I was trying to get a
ticket on LL just to see how much it
would be and the flights were so full a
coach seat was over $7,000.
Now, I'll also say a lot of people are
quick to blame LL. Let's be clear, and I
don't I don't want to be in the middle
of everything here. I'm not going to
speak to whether or not any airline
should be charging that amount, but the
reason why isn't just this pure greed
picture that I sometimes hear from
frustrated people. Um I I was in a panel
with uh Simon Newton Smith who's the the
North American VP um of LA and he
mentioned and this is probably around um
2024 you know so this has been the same
case though the whole time he said we
got an extra plane somehow was spared by
a canceled flight or something else and
we added a departure to JFK for one
night
>> and he's like how long do you think it
took to book up
>> immediately?
>> Three minutes. Three minutes and it
booked up. So, and and and you know, I
think that in behind closed doors, while
it is incredibly profitable, long-term,
it's not beneficial for a brand or
anybody else to be charging this much
money. What do you do when you only have
one seat left? You know, you sell it for
$1,500 and then you have no seats left.
>> Yeah. Well, again, not to get into not
to get into the weeds of the airline
industry, but what you're describing is
so common where, you know, prices are
normal because there is a uh there's a
um a lag in people making reservations
for any flight, whether it's Israel or
anywhere else. And depending on when
you're uh you know, trying to make that
reservation, people know this all the
time, even flying here domestically,
people know the further in advance you
book, the chances are it's going to be a
much much uh cheaper flight or you'll
have much many more options. And
obviously in the example you just
described, that's not the case. In fact,
last week I was shocked by the plane
that I was on, the type of plane I was
on to go from JFK to Tel Aviv. And one
of the flight attendants said to me that
they are so desperate for planes because
they're adding so meaning lal that
they're adding so many flights that
they're they don't even have enough
Dreamlininers to keep bringing back and
forth to do the regular routes. So
>> look, I again I think you're right that
it that it's not really an airline
problem. But here's the real
frustration. Chad Martin is with us,
Ministry of Tourism. Here's the real
frustration for those old-timers like
me. We don't remember a time like this
where airlines would in fact pull out
for months and now years at a time from
the Tel Aviv New York City route.
And on top of that, we don't remember a
time when alal would actually discourage
or cancel travel, which they did, of
course, February, March, you know, it
was very difficult to get in and out of
Israel at that time. People before
Passover, etc. It was a very, very
difficult time. We just don't remember
that. There have been many conflicts. I
could list for you all the dangerous
times in Israel that there were
recommendations to stay away and not
travel. and the airlines still
maintained a regularity of flights. Why
are we in this era now in these three
four years where the nonlal airlines are
completely cancelled and rarely come
back maybe for you know a spurt at a
time and lal itself even you know and
even lal during some of the points of
this conflict actually just cancelled
all of their service. What is the
difference between this era and the
other eras?
>> You know, tourism people are we're we're
accustomed to having positive
conversations cuz tourism is a positive
subject. The stark reality is this is an
unprecedented conflict. I mean, that's
really the answer. If you remember 2014,
it was around July, August that um the
US canceled for one day. But the US
canceled for one day.
>> Correct.
>> One day. And it was uproar, you know. It
was it was uproar. Mayor Bloomberg, I
think it was from at that point, former
mayor Bloomberg got on a on an allow
flight and flew symbolically to Israel,
but that's because one or two miss I
think there was one near miss near
Bengurian and and it made them stop.
We've had multiple, you know, I I
remember even, you know, one of the I
think it was 2024. Don't I'm so blurry
on how long we've had this conflict, so
don't quote me on the date. Um, but we
had flights coming back. It was actually
2025. February 2025, we had another case
where the airlines were coming back.
When we talk about US carriers, it's not
that some are coming back. The main US
carriers come back every time. Delta and
United are very committed to the market.
American has always been less committed
to the market, you know, ever since they
they merged with US uh US Air and and
and canceled the Philadelphia flight,
right?
>> You know, but um I I was speaking with
one of the biggest air wholesalers. He
said, "Look, the flights are coming
back." And I'm like, you know, but the
it just seems very uncomfortable to me
that they're lobbing these rockets. And
and I don't like to be right in those
kinds of cases, but like it was like a
countdown. We had all these relaunch
events and trying to get the market
going. And in midappril we have autouti
missile come and then in in June we have
you know the ballistic missiles from
from Iran. We we had
>> and again the more important the more
important part of your point is that the
airport was a major target. That's the
more important part of your point
>> because it was it was 2014 and the
majority of things were happening you
know in the southwestern portion of
Israel near Gaza. I guess that was the
reason we flew. I mean, we flew multiple
times that summer of 2014. But if but
you're right, if that that legitimately
I finally have some type of legitimate
explanation that we are in an
unprecedented conflict because the
airport has been a major target which
was not the case in most of the prior
conflicts. Would that be a good
>> add one thing to that? Um and just say
that it's also the capability. uh kamas
had minimal capability to reach
Bengurian during 2014. It was our main
adversary. Kazba in 2006 had minimal of
any capability to reach Bengurian. Um
that not that they weren't aiming for it
all these other times. And then in this
war, every single player had the
capability uh if if any of our defense
systems failed to reach Bengarian. So
it's a totally different calculus for
the airlines.
>> Look, we had a red alert in 2014 that we
were part of in Bengurion airport. So I
know exactly what you mean. I mean, at
that time it was few and far between,
but it did happen. And now obviously the
potential is much greater. Chad Martin's
with us. He's right. He's director of
Northeast for the Ministry of Tourism um
for the state of Israel. What's he right
about? He's right that we need to talk
about the positive things. And there is
a major major story this week, and I
really do consider this major.
It'll help with competition. It should
help with pricing. It'll certainly help
with scheduling and timets. and that is
that both Delta and um and um United
Airlines are going to be resuming
regular service. Delta will resume daily
non-stop service between JFK and Ben Gri
that happens on September the 6th.
United Airlines twice daily non-stop
service from Newark beginning on
September the 8th. For those of you who
know the calendar as well as we do here,
that's obviously the week of Russia
Shana could be very very helpful. Has
this roll out been smooth? Are people
actually booking flights for the 6th and
beyond?
>> Uh the answer is yes. They're they're
live in the system and I' I've spoken
with a lot of uh travel advisors even
some of those that I think your your
listeners work with and they've said uh
we see them. We we can see um a little
bit of light at the end of the tunnel.
Um, I just want to make sure that that
people understand the the difference
we're really talking about in capacity
here. And and and to be clear, I'll say
that with a caveat until we have all the
connecting carriers back, it's not full
capacity. But for non-stop air, this is
this is almost unprecedented except for
the except for the recovery last year,
right? So Delta and United will relaunch
within about a day of one another,
September 6th and September 8th,
respectively. And that will add 21
non-stop weekly flights. Um because they
they fly in Shabbat, but you know the
the Israeli carriers do not. Right.
>> Um 21. Right now we have about 54. So
that's already you know as 20%.
>> It's it's a 50% increase. Yeah.
>> Right. Right. And then Israining the
frey rejoining because I I know you have
been flying to Israel as long longer
than I have and I remember selling the
Isra flight back in 2008 before before
the fuel uh the fuel spiked but they're
coming back October 19th. You know,
first time in in well over a decade that
they're flying three Israeli carriers
for the first time.
>> What is that one? Is that that's one
flight a day or or less regular than
that?
>> They bought two uh A330s. They've
reoutfitted them. They have six flights
a week.
>> Uhhuh. Got it.
>> So, it's it's like our similar volume to
our Kia.
>> Um, you know, and uh it's it adds
capacity even if you aren't the one
flying it. Remember that we're looking
for seats here.
>> Um, there are people that take, you
know, many other carriers regular, you
know, right now that will book that
carrier and open up capacity for other
people.
>> Do you see reviews? Yeah, I'm going to
I'm curious if you see reviews on the
Archa. You know, people are always
skeptical. They just came back and they
they impression is not as professional
as some of the larger airlines. Have you
gotten good reviews on them so far?
>> I would say this. Um I would say that
our Kia is not meant to be the same
product that you're used to with with
the legacy carrier, right?
>> Um but it's a very necessary product
that we have and we're very happy to
have them. I think that most of the time
I get a balanced answer that people say,
"Well, it wasn't so and so and so in
comparison largely to allow because
that's all who's flying right now."
>> Well, we got there.
>> However, yeah, I got a better deal and I
got a seat and I was able to get out.
I'm like, well, you you have to take
those together. Are we better with more
non-stop carriers? Yes. Especially
Israeli ones cuz like you said, they
don't cancel, right?
>> You know, once we get an Israeli carrier
for like that's permanent capacity
versus a US carrier.
>> Which connectors were you referring to?
give me an example or two of a key
connector that needs to come back to
expand this even further.
>> Okay, set set politics aside. Uh I think
most of your listeners know Turkish
Airlines was the second biggest barrier
out of Tel Aviv before the war.
>> Um and um I'm not going to put any words
in anyone's mouth of Turkish. I have
friends that work there. We were in
industry. Um
>> well, they were they were they were
amazing for a lot of a lot of people in
this audience would use them. They were
amazing at that time.
They they were amazing and and for many
years, you know, we remember better
warmer times with Turkey that this never
would have been an issue. But it's it's
also a major major supplier not just to
Israel, but they're a gateway. You know,
one of the models that was kind of
duplicated by the Amiradis was the
Turkish model of a national carrier that
is so strong,
>> right? Um, and if we don't get that
capacity back now, now the good news for
your listeners, a lot of them aren't
taking that flight in the sort of
incentive for all these US carriers to
add more capacity more and more and more
is that they don't have that
competition,
>> right?
>> You know, so if you want more non-stop
flights, it's not bad for you. But if
you're like me and you want more
tourists, it is bad for me. The fill
that I get, but and and there were other
hubs, right? Poland and Russia. I mean,
there were Germany. And there are other
hubs that actually do service the the
one-stop, you know, layover passenger on
the way to Israel. Numerous and those
are coming back. Some are a lot is there
is going right now. I'm not saying that
we don't have any connecting carriers,
but I'm saying that we still have, you
know, there's about a million seats of
capacity per year that could have flown
to Tel Aviv. That's a lot. It's a lot of
downward pressure on pricing. You forget
about just raw capacity. that Turkish
wood was the one that gave economic
prices, you know, economy prices to
Christian groups coming and and others
that kept th them out of the non-stop
segment that a lot of other people want
to book.
>> Chad Martin, and by the way, especially
during holiday time because people took
it there was a shortage of seats. I'm
talking about during regular times,
there was a shortage of seats during
holiday time and obviously, you know,
things got very expensive. So, a lot of
people would utilize Turkey and some of
the other uh stopovers as we pointed out
that we mentioned earlier in order to
accommodate their families. You know,
you're taking larger groups of people
during the holiday time, etc. Chad
Martin's with us, director of the
Northeast Region for the Ministry of
Tourism. You have an interesting
capacity. See, I don't know if you know
if all these are fall under your
responsibilities, but in addition to,
you know, your expertise when it comes
to following the airlines, I'm sure
you're in touch with hotel operators in
Israel all the time, uh, in the
different cities and and the different
spas and all the traditional tourist
locations to see what's going on. But in
addition to that, you're always trying
to keep Israel at the forefront here.
It's sort of like what we do, right? We
we we've been accused of being a
onetrick pony at this point in my
career. all about Israel, all about
aliyah, all about tourism. But that's
what you but you have a responsibility
to do the same thing, and that is to
really energize
America, not just Jews, but the United
States, in your case, the Northeast
region, and obviously the Jewish
community in those areas, uh, in that
area, um, to, you know, to want to be
exposed to Israel, to be enthusiastic
about planning a trip there, etc. Have
those efforts slowed down over the last
three years or do the ad campaigns and
all the you know the the retail selling
that you doing of Israel as a product
have they continued strong over the last
three years?
>> Um they they've continued very strong as
as as strong as we can keep them. you
know, we've had I I may have lost count
of this one. We had eight times when the
with the US carriers pulled out and when
we've gone back into uh you know, more
of a difficult time of of retracting a
little bit, but uh every seven times we
have now come back and with full force
and tried to get everyone booking their
travel. Um we also have um of course our
campaign I am Israel. I encourage
everyone to look it up on our our
YouTube channel um the Israel Tourism
YouTube channel. Uh it's it's a really
inspiring campaign and and I'll tell you
that yes, there is a more Jewish focused
uh version of the video myself. Every
all three of them give me the chills
like remind me of what that first trip I
took, you know, to Israel. I was 16 and
and just really connecting with the
people, hearing Hebrew and connecting
with the our our um you know, both our
biblical and and historical connection
to Israel um in a special way and and
we're really proud of it. Um I think
we've done a great job of doing it. And
you ask yourself, you know, okay, but we
can't even book a flight right now.
That's an interesting point. I'll make
two points to you about that. One, um in
tourism, we sell the future. I say that
all the time. I'm not asking anyone to
book Get on a Plane today.
But I am saying I want your next trip
closer and it doesn't get closer by me
being quiet. It it certainly does not do
that. Will it guaranteed come sooner? We
don't know. We launched this in June. We
didn't know whether or not there would
be another war or there's a bit of faith
in these types of campaigns because
we're the government and we're the ones
that can have that faith and do it
because no one else can make that kind
of investment. But someone needs to. And
tourism is a light in the darkness. You
talk about all the negativity around
tourism. It's really hard to argue with
a with a beautiful true picture of
someone connecting at the Western Wall
or you know even on the beach in Tel
Aviv. It doesn't look like a war zone to
you and it it produces that sort of
internal conflict that uh undercuts
certainty. Um you know number two uh I I
would say that we we really always
always need to push our product because
I think that doing nothing has has never
gotten us anywhere,
>> right? You know, I know that melds with
number one because I got too passionate
about it, but really those are the two
things. We're always selling the future
and we we really do need to keep people
thinking about tourism whenever it's got
to be relentless. I mean, it may be an
an inappropriate word when it comes to
this, but it's got to be relentless. We
just have to keep pounding away. And
when people finally do wake up and try
to decide where to vacation, where to
go, what's meaningful to them and their
family, uh, like you experienced at the
age of 16. Now, I understand why you
work for the Israeli government because
you were turned on to Israel at a very
early age. And I bet you I'm not wrong
on that. Uh, so, you know, it's got to
be relented. It's got to be complete and
to total reminders to everybody in the
United States and certainly here in this
area of the country that Israel is a
very, very important option, a realistic
option. And if that message continues to
go through, then when times become
easier to travel, hopefully that's
exactly what will happen. More and more
people will go and more and more groups
will pick up on their dream to get over
there. The um why is it always San
Francisco, by the way, that that seems
to be the location that's always um in
the news regarding a uh Tel a Viv to the
United States route. Is it because of
the uh Silicon Valley and the you know
connection businesswise that allows for
you know San Francisco to be among the
top routes um with the potential to come
back? Is is is that the reason?
>> Uh to a degree uh I would say first of
all let me say that as much as I do know
a lot of the airlines and know more than
your average person on airline
decision-m I'm not a representative of
the airlines so I I don't make those
choices. Um, but I will say that the
first of all the potential budget, the
front of the plane is a lot of times the
the primary profitability on a plane.
You fill in the back of the plane uh
with a baseline and you make your profit
in the front. There's a lot of profit in
San Francisco. Um, I don't know if
there's the volume in San Francisco, but
the profitability of the local market
traveling is quite high.
>> The more expensive seats sell. That's
right.
>> Right. And LL doesn't want us. Part of
the LL even Boston decision was the easy
connection with JetBlue way back when
when they were with JetBlue.
>> Um and you know so they they have that
partnership also with Delta. So um
they're competing over the San Francisco
space with those two tech hubs and
United is extremely strong in San
Francisco and they don't want you know
LL doesn't want to lose their people.
United wants to keep hold of those
really like Israel is very lucrative.
The tickets are never cheap on a
non-stop to Israel. So it's a lucrative
market to be in and it's United's hub.
So, um, they're they reactively are
coming back March 28th, uh, to San
Francisco. The real question is, does
that play come back if LL doesn't launch
October 25th? There is a seessaw battle
that happens with non-stops. Miami,
we've had it before, you know, outside
of New York. Uh, it's it's very
competitive.
>> I think Chicago also, they had a an LL
United battle at one time if I'm not
mistaken.
>> They did.
>> Yeah.
>> Yeah. United won that one. Um, but
>> well, there's a reason why they won.
They basically own Chicago. So, you
know, that's it's very helpful. I mean,
look, Newark Newark and Chicago is
natural for uh United, but they have
Washington also, right? Don't they do a
direct flight from Washington? Am I
right about that?
>> They have a non-stop from Dallas. That's
right.
>> So, they're three days a week.
>> People don't realize how strong an
airline they are. And I and they're a
formidable I don't know opponent or
colleague of LL to say the least. And
that's what another reason and now I get
it. By the way, how many people in the
Orthodox world do I know that were, you
know, loyal united people and, you know,
had no choice but to switch over to Lal?
They I don't even know if they
understand. And I I get there's a lot of
factors that we don't know.
>> Everyone's always insight.
>> You could make the argument that they're
the only competitor with correct in the
US. And
>> and that's why it was such a mistake for
them to leave the market. I again there
are other factors that we don't get.
People talk about insurance and other
stuff and obviously safety is important.
We know that. But it it it seems like
such a terrible drastic mistake for them
to have left the market to the degree
they did.
>> So it I I wouldn't say a mistake
necessarily from where I sit because I
met with the route planners at United.
There was no route planner that didn't
want to be in Israel. Also recall last
year July 21, you know, not even a full
month after the end of the Iran war who
came back with two flights a day. United
did. They feel the same way you do, by
the way. the airlines know about the
attrition rate that that particularly
your listeners a lot of people were
booking LL refundable flights and also
booking United saying well if the flight
goes I'll go on United right they know
the trauma to their loyalty and they
don't want to lose that it's why even
right now you could say like what made
them come back and there's two things
that made people come back a really firm
end of hostilities like we had um like
we had October 10th last year uh thank
god with all of our with all of our
hostages living hostages coming home. Um
that helped the recovery and time it
just looks now like you know what if
it's going to stay this way we're going
to try to launch a flight that's very
risky for an airline. They don't know
that this conflict is over and yet
they're they're putting a you know over
hund00 million plane on the route for
the fall
a very busy travel time uh because they
they need to bring they need the loyalty
and they need the profitability of that
flight.
>> So it's not exactly that way that that I
that they would see it. They're coming
back very aggressively just as they did
last year. You've been an amazing
sounding board for my frustrations and I
know that a lot of people out there feel
no I don't I don't think our second on
air conversation is going to be like
this one. I think it'll be somewhat
different to say the least. But a lot of
people have had the same pent up you
know just uncertainty like when you
don't know a reason or you don't
understand you know the uh the value
behind an airline's reason for doing
something it gets frustrating you know.
So, just uh you certainly have been able
to shed some light on this, which we
greatly appreciate. And you know, I I
speak to the hotel operators. I'm sure
you speak to a million more of them than
I do.
>> Uh they're trying to increase their
Israeli tourism. They've been trying to
do this for the last two years for
obvious reasons. You know, the local
tourism is is what's saving some of
these establishments. Um I mean, are
hotels in danger of closing in Israel?
Like, how would you describe their
situation at the present time? I mean, I
I' I'd asked you. I'm a former hotel
year. So, uh, what city? I'd ask you how
much time you got. You know what city?
What city were you in Tel Aviv?
>> Uh, Jerusalem. Jerusalem. Um, I think
you're familiar with the Embal Hotel in
Jerusalem.
>> Have we met? Have we met? Have we met
before?
>> I think maybe once in passing. Um, I was
there when Alex Herman was there. It
might have been just a handshake.
>> I actually The last time I saw Alex was
a few months ago at the inbball. That's
pretty funny.
>> Yeah. Yeah. The tourism is a close-knit
community. We we all kind of know each
other.
>> Oh, so you you know Joanne for sure.
>> Oh my gosh. Yeah. Joanne from before the
inbball. Everybody knew Joanne at the
inbball. Yeah. I was at two Israeli tour
operators before that. At 20 years is a
long time to work in an industry. So
>> um Yes. And um and by the way, that's
not an endorsement or recommendation. I
also say we have many wonderful hotels
in Jerusalem. I just happen to work at
one of them.
>> Yeah. We have many wonderful ones, but
they happen to be the our hub when we're
in when we're in the Holy Land,
>> as you know.
>> We were there. We were there last week.
They're amazing.
>> Yeah. And and um
>> and how they can keep off of that.
>> Yeah. How they can how No, I get that.
But how they can keep up and it's not
just them, you know, I was recently in a
hotel in Tel Aviv also. They keep up
everything, all their services, all
their st not all their staff, but they
manage the staff very well in terms of,
you know, who's working when during
these lean times. And and certainly
their food service is up to par. Like,
it really is amazing that they could
take they could take all this adversity
and really respond to it.
>> So, I'll I'll give you some light in in
a little bit of I don't want to say
darkness, but but some some of the uh
sad sides to this. So, for one, Israelis
aren't with the reduction in capacity. I
always remind everyone that wants a
flight, I'm like, you know, there's two
people flying between uh every place.
You know, when you want to launch a
flight to Israel non-stop, you need an
Israeli market
>> that will book that flight here,
>> right?
>> Yes. Uh the Israelis are great at they
they've stayed in Israel. Um they've
learned to really enjoy the luxury of
those hotels. That's not new, by the
way. That was that was the last even 15
years, Israelis more and more would
would do stations in Israel. But now
with the hostility abroad, the lack of
capacity um to fly to particularly the
United States, you know, they've got a
lot of flights to Europe with their
smaller carriers, but they still are
largely staying home more than ever
before and Israelis travel uh far more
than Americans. Um and so that has kept
the hotel lights on largely. I'm
painting very broad strokes. Why?
because there's a divergence in the
hotel market. On one hand, you have a
sizable luxury market that largely
serves the Jewish market in the US, not
only um but the high-end market in the
US. Um and those are hotels even sort of
your damn panoramas, you know, those
those uh moving forward, they target
more of a the Jewish demographic. Uh
then you've got what we call tourist
class and first class hotels. That is
more we call maybe a pilgrim or or a
group market. And so to say that hotels
are doing great, I can't say that. Um I
have less contact because there's so
much volume with with the pilgrim market
that they're some of them are struggling
because it's hard to get groups into
Israel. Uh even the US carriers aren't
selling group flights a lot of time
because they can sell an individual
ticket for such a high price. So there's
a lot of trauma there that doesn't get
recognized. On the other hand, because
Israel really is a premium destination
and we are um there's 7,770
hotel rooms under construction right now
um that by uh 2030. So you want to know
why they're keeping up? They know they
have to keep up because there is a big
competition coming. There's a lot of
competition coming and they have a
market that there's they're selling to.
It's also that you know we we do have a
even though we are you know 40% down 30
depending on how you splice the the
airlift um picture non-stop to
connecting the people that are traveling
are often traveling to the luxury
market. So that's tough. The dark side
of this is the fact that we have 8,000
guides in Israel many of which have had
to find new work. We have tour operators
that you know the Israeli public is not
booking through a tour operator to book
their hotel um or even booking a guide.
So, I'm not saying they have nothing,
but a lot of them have had to
>> and cab drivers. Cab drivers, bus
drivers, restaurant owners.
>> Yeah.
>> A lot of people
>> lot of people in the system. Lot Yeah,
exactly. A lot of people in the system.
But I like what you said in the middle
of of your answer just now. I like the
fact that you are convinced and you're
right that down the road there's going
to be a lot of competition, a lot of
movement. you know, we are a we we here
on a on a daily basis do everything we
can to try to convince people to make
the uh North American corridor to Israel
as active as possible tourism wise and
aliyah wise. And I think you're right,
Chad Martin, and this is really the
message we should wrap up with as we
especially as we start the brand new
year. There is a lot of light at the end
of the tunnel and there's a lot of hope.
And one of these years, hopefully it'll
be 5787,
but one of these years is going to be
like 5782 was a banner year for tourism
and a record-breaking year for tourism.
>> Your your lips to Hashem's ears. You
know, uh I you know, as Ratm, that's
where we will be. Uh I'll also say, you
know, since you've got a lot of
listeners tuning in, uh tourism isn't
just an industry, it's also a cause. If
we hope to change the way people think
about Israel, we need to get people to
Israel. And let me say with that caveat,
it doesn't mean we need to just get
leaders to Israel, which a lot of
nonprofits are focused on. Uh if you
bring a pastor and he you don't ask them
to bring their church, that's a huge
loss.
>> You know, if you bring a nonprofit and
say say nice things about Israel, say
nice things about Israel hasn't really
worked. What has worked is getting
people to go there. And I'm not saying
to pay for them to go. I'm saying, you
know, be an advocate for people to
visit. You don't know what nudge is
going to push them over the edge to make
that trip. And um I I am sure that your
listeners interact with people that just
through their interactions with them
have a different view of Israel and be
more likely to come and visit. We need
their lived truth here. They go on that
trip, they come back, they have a
different voice to the US public. They
are an ambassador for the country.
>> 100%. The ripple the ripple effect is
amazing. 100%. And and we do agree with
you every single day. We we try to be as
relentless as possible with this message
and hopefully in the new year we'll have
great success with it. Chad Martin, he's
director of the Northeast region for the
Ministry of Tourism. And how do you like
that folks? We discover in the middle of
the interview that we've actually met at
some point in the past. Chad, a shata to
you. Thanks for I really appreciate the
conversation. Mazalto, I guess I'll say
mazalto. Why not? Because Delta and
United, it seems, will be at somewhat
full strength beginning on September the
6th. And hopefully that will bode well
for my prediction of a record-breaking
year of tourism ahead. So, please God,
>> my last word, we'll have 50 new flights
by uh March of 2027. That's what's on
the list. 50 new non-stop weekly
flights.
>> And that's a f that's a 50,
>> right?
>> That be And what do we have right now?
You said 61
>> 54.
>> Wow. That's a 100% increase.
>> Mhm.
>> As you said from
>> Almost Almost,
>> right? As you said from your mouth to
God's ears. Thank you, Chad. Shout out
to I appreciate it. Thank you so much.
>> More coming up. You're listening to a
Thursday morning edition of JM in the