Don't Slam Down the Phone | Rabbi Fischel Schachter

So this is how I heard the story. There's a raffle, the stakes are high. They're raffling off a דירה, an apartment in Tveria. No little thing over here. It's a very ehrliche, very honest people, and they're working with a Rav that's overseeing everything, because people are spending a lot of money on the tickets. Turns out the last day the system was down and the credit card machine wasn't processing the credit cards, so the operators were taking down the numbers manually. Came time for the גורל, for the drawing, they asked the Rav if they can postpone it, because a lot of the payments didn't go through. So the Rav said: No. You said that the גורל is today, it's today. But what if we pull out a ticket whose payment didn't go through yet? So the Rav said like this, Call that person. Don't tell them they won. Just say your payment didn't go through. Can you please resubmit your credit card? So sure enough, drum roll... they pull out the ticket and it's someone whose payment didn't go through. And this person picks up the phone and he goes: What do you want? He says: Well, you gave us your credit card. So? Well, we didn't get... Do you mind giving us the number again? Somehow it didn't go through. I'm not giving you the number again. But, sir, you already gave us the number. It's, like, we're not scamming. -I didn't say you're scamming, okay? I want to tell you something. The only reason I bought the ticket was because that day I had to fight a parking ticket. And I thought: Okay, you know what I mean? I'll be nice to Hashem, so I’ll buy the גורל and I’ll win. And I lost the ticket and I started yelling at the judge and he penalized me even more. So forget it. If my credit card didn't go through, forget it. I'm not giving it to you a second time. But once you did it, it could be even a שאלה in Halachah. No! And don't call me again. Boom. So they pulled out the next ticket and the next person won the apartment in Tveria. Very often we make a Kabbalah. You may have made a Kabbalah about Shmiras Einayim, and you expect the world to work out just fine. Says the Ba’al HaTanya, Very often you're going to make a Kabbalah, and it looks like you're being slapped in your face. And you say: Well, Hashem, You don't want my Kabbalah for Shmiras Einayim? You know how hard it was for me not to look? Don't make the mistake, because there is a beautiful apartment waiting for you. Besides for the one down here, it's the palace up there. And when you're in the mood of slamming down the phone, the chances are therewithin lie the keys.