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Categories:Lifestyle/Travel
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this call may be recorded for training
for Quality Assurance purposes thank you
for flying the mosaic discusses Casa how
can I help you today mr. Daniel hi I
wanted to cancel a fight that I have
booked on February 6 from Fort
Lauderdale to Cleveland for everybody or
just you for everybody as I wanted I
have one booked on the fifth and one of
the six I want to cancel the one in the
sixth all right that is on it for you
being done and the points are going back
as we speak was there anything else I
could do okay and the taxes will be
refunded as well we'll go back into your
travel bank is it possible to get that
refunded I just booked that fight I
can't because the only thing that covers
if you look at within 24 hours and it's
more than seven days outs then I can
refund back to the credit card but this
is not it's for tomorrow are no that's
for February 6 it's not a week out
that's February 6th is not a week oh
nope
February 9th October 9th would be this
is February you worry where is my brain
I am sorry yes they will go back to your
card it's been a long night
you should see them points back in there
my goodness okay
as a second week Shadowcat let's go all
right so they'll go back to my credit
card I don't know if it's gonna all go
back in one chunk or just a couple 560
okay all right thank you