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American Airlines 2/14/21 Flight 119 Cancellation: Weather Or Maintenance? Part 1
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[Music]
but the captain made an announcement
that the plane was delayed for at least
45 more minutes because
of a maintenance issue and when we got
off the plane they said maintenance
issue
and by the way we were on one o'clock
flight which was canceled for me
so we were only on this fight because of
a maintenance station
so this is this isn't a weather there
was a maintenance issue
the pilot announced in fact she was
already printing vouchers for a
maintenance issue
and then someone came over and said oh i
don't know let's check with the tower
she still hasn't gotten confirmation
this isn't the main message so
whenever we code delays is based on the
larger
time frame of the delay right so if
there was a maintenance issue that
that very well could have happened but
depending on the lengthy
if the delay was due because if it was
longer delayed due to weather
then it would be coated to weather
up all the way through the re-stacking
so i'm just telling you what the
information that was related to all of
us
um i understand where you're coming from
who were they told but that's not what
happened okay so
so obviously you can dispute that sure
um
[Music]
so the one thing that we can do here
going forward um
if you dispute it that's fine i would
document it um
but we're coding it as a weather delay
so when she tried to get confirmation of
it being a weather director she saw in
her system that it was maintenance and
then someone came over here
so i hadn't asked her she saw that oh
give me a second let me talk to him can
you you have hmt open yeah
okay