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American Airlines 2/14/21 Flight 119 Cancellation: Confirmed Due To Maintenance
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Spoiler alert: Even after this confirmation, American coded this flight as a weather delay to avoid paying for people's expenses. Luckily I didn't turn off my camera...
Categories:Lifestyle/Travel
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Transcript
Auto-generated transcript. Not time-synced to the video.
am i not allowed to record
i'm not well i'm you know i don't want
you to record me i'm going to give you
some information you probably
um so i misspoke so they are
coding into maintenance uh but like i
said earlier
we don't have any hotels to issue right
now because
everything is booked for the weather so
if you choose to if you're able to find
hotels or something in the nearby radius
get the hotel keep the receipt and write
in to us we'll reimburse up to 150
of that hotel okay can i get a letter or
something showing that
there's a maintenance code for the
flight so that i don't have problems
later on
we're all in agreement here and we'll
update it in the system
so that way everybody's clear on it so
um
not
that's what i said i'm not disputing
here i'm not saying it wasn't dumb i'm
just saying here we do not do okay
um so um is everybody clear on that
so with hotels you reimburse up to 150
um just keep the receipt and right into
customer relations
we'll get that taken care of for you all
right it will be updated in the system
so
it'll be reflected that this was a
maintenance delay uh maintenance
cancellation
so this has nothing to do with something
that you have to come out of your pocket
with
okay um are there any other questions
that i could answer right now
what is your name my name is jamie jamie
gates
yes thank you so much okay let's go with
the information yes and i
believe whoever you would have it on
video as well
okay all right thanks jamie all right
thank you