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Cracking the Code to Innovation
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How did prank calls and a love of video games lead to the tech that has kept the OU at the forefront of innovation? Find out in this episode of Oh, You?, as our EVP and COO, Rabbi Dr. Josh Joseph, sits down with Director of Product Development, Shelomo Dobkin. Shelomo shares vital life lessons he learned from his parents, how an OU shiur led him to make aliyah, and his role in the origins of the classic “Purim Fever.” Shelomo’s creativity and innovation have him constantly searching for new solutions to advance the OU’s mission, including his recent exploration into harnessing AI and developing an impactful internship program.
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Auto-generated transcript. Not time-synced to the video.
Hello everyone and welcome to the Oh,
you podcast.
Hello everyone and welcome to the wait a
second shalom
o you podcast and welcome
for our first ever recorded podcast in
Israel. You get the braha.
>> I am a lucky man.
Shakid Vero.
>> Very excited to have our director of
product development.
>> Yep.
>> Is that the title?
>> That is the title.
>> Schlommo Dokin, who if you work or live
at the OU, everybody knows Schlommo. Uh
and it's exciting for us to have uh to
have you on the the show on the podcast.
We're really excited to get to know you
a little bit better and we're excited to
do it here uh in Israel with our crack
team, our crack squad here. Um
but what we we usually start with the
hardest question knowing you you've done
your research so you know we start with
who are you?
>> Yep. I definitely did my research. I've
been binging. Um I do try to catch them
once in a while. So it's um it wasn't a
complete uh cold start. You know what's
what I didn't even mention this but we
ask at the end of every when we when we
released them we asked people to
recommend who do you think should be on
definitely got a lot of people who
reached out and said you need to have
Slimobkin on. I think everybody on your
team suggested it but even beyond. So
it's a it's a it's a good get for us to
have you uh to have you on.
>> Okay. Awesome. I hope I do them proud.
Okay. Who is Schlommo Dopkin? Um I grew
up in Brooklyn. I'm the oldest of six.
Five boys, one girl. Um, poor her.
Both my parents were Bali Chuva. Um,
both on their own journey, which was
interesting.
Um, my father worked at the lab in my he
ran the Sun computer system. Big room.
>> Yeah.
>> Um,
>> one computer, one room, right? Some
>> I don't know if it was one computer. It
was a lot of different machinery in
there. Um, it was I used to go hang out
in the labs there. it fascinating. My
grandparents worked there. They ran the
bio lab. When my grandfather was sitting
Shiva, he decided to start keeping
kosher and saying kadesh. And my father
tagged along and that's why he became
religious.
>> Also from Brooklyn.
>> Also from Brooklyn. My mom has an
interesting story. Um she
when she was 17, she had a very bad
allergic reaction to chicken. Um she was
never supposed to be able to walk again.
>> Wow. Um, so she should have never
married, had children, but my mother is
stubborn. Um, and she likes to
>> resilient
>> resilient and stubborn because she's
Jewish. Um, and she liked to prove
everyone wrong. And she also latched on
to um the religious life as as part of
that and it it really um moved her
forward. Um
yeah, she she passed a uh bill uh in
Congress, the Orphan Act, uh to help
because it was a drug that helped her
and they took it off the market, so she
uh advocated for it.
>> Um
>> was she a lawyer? She was
>> She's not a lawyer. Uh my mother has a
genius level IQ. I don't know what
happened to me. I'm sorry. Uh
>> those who might be willing to disagree
with you about that. Okay.
>> I don't know. I like to think of it more
as street smarts and the books smarts
part.
>> Okay, I hear you.
>> Um, so she's always been a a force. Um,
and even now within the community in
Brooklyn, she helps a lot of uh ch kids
um who need they can't afford
evaluations or she fights against the
board of ed. She does a lot of community
service in that regard.
>> Amazing.
>> Fantastic. Um,
>> so you took the technology
background of your dad and the activism
uh of caring about people of your mother
and you put them together to come work
at the OU.
>> Pretty much.
>> Pretty much. But there were a couple
steps on the way, right?
>> Yep. Yeah. So, um, schooling wise, I was
in Taurus. I was, uh, for high school, I
went to Turvadas.
Um,
>> you look like a Tvidas guy. Well, I I I
finished the year early. Uh
>> the last year is when they get to the
wardrobe part. Is that what is that?
>> Yeah. The I I kind of uh decided I want
to get into the workforce. I I I really
wanted to to just go out there. I was
into I wanted to go into video game
design. That was my uh passion. So, that
combined art um which I was into, and um
technology for 3D rendering, modeling.
>> My my son just graduated with a master's
in what's called interactive media and
game development.
>> Get out of here.
>> So, he is looking for a job now in video
game design and development.
>> I would love to sit in schmoo with
>> Okay, we'll set that up.
>> We'll set that up.
>> That is amazing.
>> Yeah.
>> Okay. And if I could think of any
contest
>> and like you, he has an interesting
hobby
>> which is
>> anime.
>> Really?
>> Yeah.
>> What's his favorite one?
>> So, both my boys are into it. I'm gonna
maybe One Piece.
>> Yes.
>> All right.
>> Okay. There we go. Okay.
>> I don't even know what I'm talking
about.
>> I'm gonna I'm g I'm going to become like
best friends with her.
>> Okay, great. We're gonna set it up.
Okay. I'm very excited. Very excited.
Okay. But but you know, you decided to
not only graduate high school early, but
then in your senior year basically to
finish all four years of college in one
year.
>> It was so ah so I went to Katherine
Gibbs uh associates degree. Um I'm not a
school. I like to do I don't like to
sit. Um so I took I went for uh visual
communications which they were supposed
to have the 3D courses and they did not
at the end.
>> So I went into uh I graduated in 18
month um and I came out of the workforce
in the marketing uh world marketing
advertising world uh what right after
September 11th. So it was not a great uh
job market out there.
>> Yeah.
>> Yeah. So
>> and where did you end up?
>> I had a few connections. I was doing uh
some freelance gigs. I don't Did you
ever hear of Perm fever?
>> Perm fever.
>> Yep. It's a CD old like
>> I have a whole group of friends back uh
in my sh Thank you Hashem guys who they
had perm fever pretty much you know 247
365.
>> So So there was a uh it was a prank
calling they did I put it on there were
three discs at the end. So I helped uh
remaster those. I
>> was that the supervisor?
>> Yes.
Yep.
>> Kabra
that that that uh prank calls changed my
life.
>> So I I set up the audio studio because
it was computers and then I did the
artwork for the CD covers.
>> Wow.
>> Shy Kapitnikov from our HR department
just sent out an email
>> yesterday
>> uh called supervisor which is a play off
of that. So you're you're having impact.
Yeah, you should you should get some
kind of uh you should have trademarked
that or something, copyrighted it.
>> Yeah. Um so I got I got introduced to a
company, a Madison Avenue design firm.
Um and everyone was downsizing at that
time and they're like, "Hey, some uh
cheap young guy who wants work. Let's uh
give it to him." So I ended up taking
over big accounts, Polaroid, Ag,
I don't know if they're still around or
not. Um, but I they loved me because I
was cheap labor. Um, and I knew what to
do.
>> Um, and at that point in life, you
didn't know the difference between what
work life balance, right?
>> Do I know that now?
>> I Well, I I'm not also not an expert on
it, but but you would sleep in the
office. There was there was a one night
where there was a trade show for Paul
Medical and we had to render out these
10 foot by 10 foot um vinyl panels the
graphics and in those days Photoshop it
took about a couple of hours to save the
file and then burn it burn it to a disc.
Um so I had to I had to sleep there and
wait for the delivery guy.
>> Yeah. Well, I hope uh now at least you
you know you don't sleep at the office,
but the office does sleep in your house
right now that you have some remote work
opportunities.
>> Yes, there's
>> so there's a question people do ask
whether you sleep.
>> People have asked um I try to I try to
get a little bit in.
>> Okay. And then one day you were driving,
you had moved, you got married.
>> Got married. We met on Fster before it
was paid.
>> Wow.
>> My wife asked me, and we'll get to this
later. My wife asked me on our first
date, "Why did you write in the profile
that you would never make aliyah?" I
said, "Because I'm now moving out of
Brooklyn." And I said, "Why'd you write
maybe?" She goes, "Because you never
know. We'll come back to that."
>> Yeah, it's good.
>> Um,
>> she was right.
>> So, I we moved a couple we moved to
Payek. And by the way, moving from
Brooklyn to Payic was harder than moving
to Payic to Israel.
>> Wow.
>> That was a big change. um
>> culturally or just uh
>> Brooklyn is special.
>> Brooklyn is special. Yes, we know
>> that's that's it.
>> Yeah. Okay.
>> Um
so I I I moved jobs a couple of times.
Um I was working in Westchester for
Towers Parin, large consulting firm.
>> Got good experience there.
>> Um we had a long drive. Uh I used to
listen to the Us uh Dafyomi with Rabbi
Elephant and the Nakomi which has
various different uh authors
>> and one day we were listen I was
listening to it was Yerahu memb right
after Gdalia got killed
>> and I usually ask do you know what
happened after Gdalia got killed and
most people do not
>> what happened
they came to Yeryahu they said we're
sorry we're going to believe you Now,
whatever you tell us, we'll do we'll go
down to Matri or we'll stay here. Just
let us know. It took Yimahu 10 days to
get the Nva. The Nva was Hashem
basically said he had karat for
destroying the Bikdash
>> and then stay here and I'll grow you
out. And the people said, uh,
>> yeah,
>> we're not going to listen to you. Yeah,
>> some people never uh learn. That's
right.
>> And they roped him off and brought him
down to Matrine where the rest of the
story happened. And it was bothering me
because I always try to take something
out of Nak. Um I came home and I said I
I think we should make aliyah. I can't
why. We don't learn from our
experiences. We've had so many chances.
I can't think of a reason why not. My
job is transferable. My wife said when
we were engaged when we first met, you
said that you didn't want to. I said but
you said maybe.
>> And you came to Israel. And we came.
>> You had how many kids at that time?
>> We had two kids. Um, our oldest was six
and a Huva was four.
>> And then you had another one here.
>> We had a Sabra here and she speaks at
least Hebrew after me. I speak no
Hebrew.
>> Really? Okay. So, I'm glad we're doing
this interview in uh in English.
>> Yes.
>> Um, and now your oldest is married.
>> Thank God. My oldest uh got married two
years ago and changed and
>> she just had a couple of kids
>> and she had twins. Uh that is a handful,
but Barashem it's it's been beautiful.
Um we've had the chance to uh bring them
in for Pesak when they were about a
month old. Uh so my mother could meet
her great grandchildren. Something no
one would have ever imagined. You know,
when we when we first got married and
had Mira, it was like wow. Like my
mother was able to see a grandchild and
this is just like a whole new level.
It's just it's unbelievable. What uh
fulfillment and uh I guess thanks to
your mahu uh and maybe learning from
other people's uh
wrong turns. Uh you've taken some really
some really great turns and that brought
you to us, right?
>> It was a very small um web department at
that time. U but we've been able to to
really grow something out of it. Um and
it's it's been nice to grow it in
Israel. We had um when we first started
I had a mobile developer who was not
religious and he was working with our
group. He said you know Schlommo I
always had this like view about and
religious people but you guys work so
hard like you like it just changed his
perception about um religious folk.
>> Amazing.
>> Amazing. Now, it hasn't always been as
smooth as we made it sound uh here. And
you know, there there's just an
incredible some incredible stories here.
I hope once the podcast is out, you'll
start thinking about writing it down and
write the book that'll inspire lots of
generations. But there have been a
number of situations that you've been in
in life where you've had challenges
>> and invite you to to reflect on those.
So, so when I was uh 18, my father was
diagnosed with cancer. Um, it was very
aggressive. Uh, we thought that uh he
had a chance to beat it. Uh, we made a a
small kittish and unfortunately it came
uh it came back very very aggressively
to his spine. Um, very painful, very he
was in the hospice for from September
till perm time.
>> Wow. Um, you know, being the oldest, it
takes it takes a large toll. Think my
the my youngest sibling was what, like
seven.
>> Um, what is everyone going to do? How's
every how are we going to function? Um,
the community was great
and um yeah, so he he passed away right
on Shushampurum. I believe it was on
Sunday. Um, and
yeah, it was a really difficult period
of time for my mom who's already went
through so much and you know, like the
joke not joke was like she wasn't
supposed you know, he wasn't supposed to
go first,
>> right?
>> Yeah.
>> Um, and yeah, he was he was a very kind
uh funny
man. He had a really good work ethic.
That's that's where I get it from. Um so
it's and it's always sad thinking about
like my children how would they interact
with him um just at every juncture of of
life. So yeah, it was if difficult. Um,
yeah.
>> So, Hashem should continue to bless you
with uh easier times than that and less
challenges and and opportunities,
>> although you you you've demonstrated
remarkable resilience uh throughout your
life and
into your career, right? It's it's
you've it's not always been an easy um
an easy role even here uh at OU.
What do you do?
I
>> I build everything. So, we started out
um as the the web group um where we were
doing anything web related sites. Uh we
had the Zmanum API at that point. We had
the Jewish calendar, some Torah data. um
NCSY came to us and they asked they they
hired an outside consultant to come in
and build a system for them which we
sort of took over Midstream and that
became Iceberg the tracking system for
NCSY and slowly um we were we were asked
to build out systems for tracking all
our participants JC Yahad um we started
in 2013 when the iPad um was released I
said Hey, let's put Torah on there. That
wasn't um didn't come from everyone. I
said, we have a developer. Let's let's
get a proof of concept out. Um which
>> precursor to Al Torah and all that.
>> That's what everything is built on.
Yeah. So, thank God, you know, we we try
to keep future proofing in mind.
Sometimes we have to make bigger leaps,
but anything web, anything back-end
systems, small integrations,
um we've been playing with AI now.
technology technology at its core is is
what we do. Um but again, we're doing it
to enable the business to run. That's
what we're here to do.
>> Yeah. Enable is one word, but but you're
also growing us in in new directions
that you know in terms of AI and
thinking not just websites to apps, but
I don't know what's next. I'm not I'm
not even sure. Maybe you have a you have
a sense where are we going
>> right now? Uh AI is the the big uh
buzzword. So we're we're doing work with
uh course generation for Torah um
helping inter helping users interact
learn um be their partner um we're doing
translation for the all apps to get that
in there um help people uh chat with the
data uh we're looking to see how we
could help the the programmatic
departments
um be more efficient. Now you you're
also doing that not just on the
technology side but with personnel.
Couple years ago you launched something
that maybe at first you didn't even
weren't even that excited about which
was a summer internship summer
fellowship. Tell us a little bit about
that. Uh three years ago we we had a
couple an influx of um people wanting
internships um and Kash uh IT department
usually takes one person and they
reached out to me and said like are you
interested could you help us evaluate
the people and I spoke to a couple of
them and I said you know what it would
be interesting if we put a cohort
together and um it was following the
fellowship idea that that was started uh
that year
>> where you know how can we build up um
have them work together to to create
something bigger and and to learn from
each other and um brought them together
created a project helped divide up the
the responsibilities every week I
brought in one of my uh leaders I had u
my front-end guys come in and give a
talk about about it I had uh Avi who's
my my my senior engineer come in and
talk about the history of development
where we are now. I had a DevOps talk.
So, we were just it was they got to
learn they had access to to the senior
staff but without having to be
constantly on top of that and they were
able to work together and we had a we
had a successful release. The following
year we went further. Uh last summer we
partnered with Amazon to build out a
transcription project. They gave us two
interns. They gave us senior people to
help manage the project and we had our
own set of six interns. Um and we had a
write up through Amazon really cool and
everyone was excit they loved it. They
were so happy um with that experience
and uh the interns on our side were like
the recommendations the the
just the recognition that and with the
real world project and working is so
important nowadays.
>> Um
>> and how many interns do you have this
summer? This summer we're about 17 um
>> 17 interns. Wow. We're going to switch
tracks a little bit. Uh at this point
we're going to go with some rapid fire
questions. Oh boy. Okay.
>> What is your go-to shabas food at home?
>> For the past
five years has to be brisket. Since my
son-in-law came in the picture, he's we
were not like big meat people. He came
in big big meat guy.
>> Who makes the brisket?
>> Really? Yeah. What's your favorite para
in the Torah?
>> Why?
>> It's my bar mitzvah para.
>> Oh, happy bar mitzvah. Okay, good.
Hopefully we'll release this uh before
before the para. Um, if you could choose
any Jewish historical event to witness,
which one would be? Although
>> we did get a little bit of an inkling,
you know.
>> May maybe it would be that so I could
like maybe knock some sense into some uh
people. Are we allowed to interact or is
it like time travel rules of uh
>> I don't know. I just read an article
about how now that there may be a way to
do time travel without uh the conundrum
of
>> Okay. So yeah so maybe I should go back
those people.
>> We have an opportunity now called turn
the tables where you get to ask me any
question that you'd like.
>> Okay. from
technology perspective, what are some
holes, gaps that the communities might
have that we would be able to fill with
technology? You know, it's funny thing.
Um,
I'm not really
a tech talented person. Um but going
back to my my previous job at Yeshiva
University where I became responsible
for it and then I went home and told my
family that
and prior to that they would not let me
touch the modem
um because I would mess it up. um I've
had to sort of learn and built something
of an interest uh in technology.
But I think for so many people there's
angst, fear, trepidation around use of
technology and it could be you know I
don't know how to use it. Um,
and it could be, you know, uh,
what, uh, what do I do with this thing
that got lots of stuff on it? Some of
it's good and some of it's not so good.
And how do I handle it? And so I wonder
if there would be a way for us to help
people in communities,
not just to say it's all bad and let's
run away from technology, but what are
the ways that we can build our Jewish
our religious lives better through
technology
rather than away from
>> next project.
>> Yeah, next project. Okay, good. Um, all
right. So the last thing we do on the
podcast is we ask you to give a braha to
the OU and however you want to what do
you whatever it is that you want to
share.
>> Okay. So my braha to the OU is a that we
should continue the beautiful expansion
that you're doing here in Israel. It's
it's really wonderful the programs um
the the visit and that that you guys
keep coming in. It's great to see you.
Um second is that all staff should
really feel the impact and and feel the
pride and fulfillment for the work that
we are doing. Um and the third maybe a
little more personal is that the
technology should be nice and stable.
>> Love that.
>> Love that. And so I want to give you
back the braha at least the the middle
one um which is that you should also see
all the brahas that you've brought to
the OU and to our participants and
people who've benefited from it and
understand how far because of your work,
your team's work, how far we've come and
that should continue to grow. Amazing.
>> Thank you.