Your product gets attention - but this is what actually builds a business

Sometimes things go wrong. Sometimes my driver will drop off this supermarket's order by that supermarket and that supermarket by this supermarket and I just figure it out. No problem. [music] I will have my guy pick it up. I apologize. Got mixed up on the truck. Honesty, integrity, these are all part of things that are so important in running a business. Okay, you can have the best product if you're a disaster to deal with. After a while people will say, "You know what? I'll deal with that. I can't deal with the guy. He's just crazy." Or every time I have an issue and he drives my my he drives my people crazy. This So, there's so many parts and pieces to running a successful business aside from your actual product or service.