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10 Commandements on How To Close The Deal.
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I built a multi-million dollar business in less than 36 months using these 10 commandments on how to close a deal. 1. ALWAYS bring a contract. 2. ALWAYS give pricing. 3. ALWAYS ask 'Do you have enough information to make a decision'. 4. ALWAYS uncover the objection. 5. ALWAYS write down common objections. 6. ALWAYS show video testimonials. 7. ALWAYS assume the close. 8. ALWAYS get payment information. 9. ALWAYS stay in the close. 10. NEVER give up.
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when on ladies and gentleman is your boy
big be barrel Solomon I'm the owner of
this company right over here wealthy
commercials today we're gonna discuss
Ten Commandments on how to close a deal
[Music]
started this company two and a half
years ago grew it to a multi-million
dollar a year firm providing video sales
tools for people to help them close
deals get more contracts I'm gonna show
you exactly how we do it I'm gonna show
you how we train our people to do it
this stuff is gold sparkle in for the
next ten minutes it's going to be worth
every single second I promise you that
number one always bring a contract I was
sitting in a client four months ago one
of the biggest deals ever signed in my
life I came there was the first time I
ever met the boys I came with a contract
it was loose it was an outline of a
contract I left space for myself in case
I needed to alter things to put in
pricing whatever it was the boy signed
the contract right then and there he
said to me know why I gave you this
contract kid everybody tries to come get
my business but you came with a signed
contract suppliers always come and they
send me a proposal after and it wait I
have to wait two three weeks for it you
kid came with the contract I like your
style
let's roll you mean business I'm down
I'm in always bring a contract and
always follow up on every single sales
call with the proposal with figures with
pricing with everything next always give
an offer I cannot stand when people try
to solicit my business here in multi
commercials and they do not give me a
price I'm trying to build an IT
infrastructure here I've had three
companies already coming quote nobody's
giving me a quote how am I supposed to
make decision if I don't know what the
thing cost ladies and gentlemen do not
be scared of your price always always
always give a price right then and there
by the way if you don't know exactly
what it's gonna cost you you have an
idea you've been doing this long enough
if you have to overshoot and say listen
I might have some room let me work those
numbers but here's a ballpark figure of
what it's gonna cost you always give a
price people cannot make a decision
without pricing number three always ask
the question do you have enough
information to make a decision a lot of
times you'll be selling the person till
these blue in the face and you're just
selling and selling and selling and he
or she knows what you're doing and the
you sell the more they their interest
level goes down because you're not
hitting their proper points that you
want to hit so you always want to ask
you have enough information to make a
decision two things are gonna happen
one is we're gonna say yes let's roll or
more often than not they're gonna say no
and they say great what is it that you
need more information on that I can help
you make the decision so that question
is very powerful do you have enough
information to make a decision
mister or missus buyer once they say no
you always uncover the objection the
only reason why people don't buy it's
never price it's never price because
they don't believe that your product is
going to solve their problem once they
have confidence that your product will
solve their problem they will buy
regardless of price every time if
somebody tells you I this thing cost a
hundred thousand bucks but it will turn
into a million guaranteed if you give me
this hundred grand who wouldn't get that
hundred thousand dollars together you
have to give them confidence you have to
figure out what the objection is so
let's assume let's deal with a few
objections common objection is price how
do you do with the pricing objection you
do it like this great I agree with you
that's a lot of money hey it's not a
it's not a bite to eat at lunch I agree
with you the product is ten fifteen
twenty a hundred thousand dollars I
agree with you it's a lot of money
always agree with the client but I'm
gonna tell you sir you are in a position
to do this there's companies today that
are closing their doors thank God your
company is in a position to do this
let's take time out of the equation you
deserve this you need this is what you
need we have it let's roll I'm either
seeing that you're here and here that's
pricing objection let's say competitor
let's say your competitors cheaper half
the price which is usually the case in
my in my situation where my people
compete it with me they're copying my
business left right and center and
undercutting me by half the price I say
agree with you sir I agree with you miss
they are half the price but I want to
tell you with us you get a-b-c-d-e-f-g
please don't compare my product to
theirs you're not comparing apples to
oranges when you buy with us you get me
let's do this let's roll and by the way
even if I am more expensive on paper
what I'm delivering you is actually
cheaper than what they're delivering to
you because the value is loaded up
jam-packed in value okay let's say they
want to add time to the equation you say
to them like this okay fine I agree with
you
take your time let's get out of the
clothes for a second what is stopping
you sir is that your infrastructure is
not is not able to handle this right now
is it a money situation is it me why
would you like to slow this sales down
let's say they say it's an
infrastructure problem I don't have the
time to handle this great I agree with
you your time is valuable miss miss
misses buyer but I want to tell you that
we are experts of what we do this is a
little bit of time involvement on your
end this is the heavy lifting we're
doing right here let my people handle it
we have 20 people that work on my
company we're trained professionals and
let us do the work for you that's why
you're hiring us so you want to find out
what their objection is you want to find
out what their objection is and you want
to handle that objection there's a
reason why they're not buying when you
hand when you find the objection you
uncover it and you go right towards it
and you expose why that's not really a
problem you will close more sales next
always write down common objections
there you think that you're hearing
hundreds of different objections it's
the same ten objections its money its
price its time its competitor its I
can't afford this right now I don't know
if we need this I don't know if it's
gonna work it's the same ten objections
we write every single objection down and
before we get on a heavy-duty sales call
we will drill and rehearse and you got
to do this too you got a drill and
rehearse those objections so when
somebody gives you a pricing objection
or somebody gives you a competitor
objection or somebody gives you I don't
know if this is gonna work for me
objection you got all you got to do is
press that button Oh objection number
two and it comes out of your mouth and
you don't even have to think about it
you know how to handle that objection
don't be caught like a deer in the
headlights I don't know how to handle
this objection you got to know what
you're doing ladies and gentlemen know
the answers to the hard questions that
the people are asking and don't shy away
from their objection an objection is
just an objection it's not an oh it's
just a complaint number six this one is
probably the most important I
highlighted it over here this is my
personal biggest sales tool that I use
on every single close on every single
deal and every single transaction is a
video testimonial from one of my clients
whenever I have a client that is happy
that we've done great work for it that's
made boatloads of money with us that
we've helped them streamline their
process we've helped them
sailes I will personally fly down a
person I will pay for somebody to go to
their office a videographer they'll
spend a few hours with them capture them
on film saying how much money we made
them how much we help them build their
business I will capture them saying that
and I will put it together in a
beautiful 1 to 2 minute video
testimonial from the client and I let my
client do the selling for me a fear that
your client has is that you are just a
sneaky salesman who's trying to get in
his sale and he doesn't trust your
product really works when your clients
do the selling for you there's nothing
more powerful than video testimonials
heavy-duty hitters for this one right
here alright number 7 always assume the
clothes I was in a closed last week on
Friday my sales team watch the whole
thing go down they think I'm the king
and I'm gonna share with you I asked all
the questions I gave an offer I said do
you have enough information to make a
decision I handled their objections and
at the end I went back to the question
do you guys now have enough information
to make a decision it was like crickets
on the phone nobody said a word I said
guys we handle all your objections we
made you an offer our product is good
you need what we have we need what you
have let's do this I'm going to give you
guys all a Mazel Tov congratulations you
guys are gonna love it we're gonna do
great business together
I will send over the paperwork shortly
they were blown away one of the people
on the phone said listen we really have
to learn from this by Beryl Solomon
because he knows what the heck he's
talking about my sales team fell on the
floor and they started praising me as
some sort of sales guru assume the
clothes a buyer is a buyer you have to
assume that they're going to take it and
you have to go with vigor and with force
and even if they cannot make a decision
make the decision for them if you
believe in your product if you don't
believe in your product go out of
business and fold your company but if
you truly believe as I do that my video
sales tools that salesmen use in their
hands every single day help them make
sales then you will feel bad if you
don't make that deal assume the clothes
next always get payment information guys
nobody could do business with you if
they cannot pay you so here's a
technique that I use whenever I'm on a
sales call let's say I have the CEO the
CFO
and the controller on the phone with me
and there they like it they bought it
they said great we love it perfect I'll
say mr. boss mr. owner can I please call
you for a second when we get off the
phone he'll say sure he never says no
I'll pick up the phone I'll dial his
cell phone number he'll give it to me on
the call I'll say great I would like to
send you a invoice where would you like
me to make the invoice to where is it
this and rest your head office I'll
already have the head address in my in
my system is that he'll say yeah that's
the address great just to just to go
over we're gonna give you the one
percent discount great thank you so much
for the discount and hey mister mr.
buyer I wanted to tell you that we also
gave a one percent discount if you use
credit card and it'll say what to one
percent discount if I use credit card
why I say your accounts payable people
are busy my accounts receivable people
are busy if you give me the credit card
we'll give you the one percent discount
you get to use you get to get the points
go to Miami take your kids to Miami this
winter what is a credit card do you have
it on you by any chance say yeah I say
great Visa or Amex and he'll say Amex
I'll say great does it start with a
three he said how did you know that
every and next starts is a three if it's
a Visa is if these are Amex Visa - the
start with the four how did you know
that every visa starts at the Fort I
don't tell him that but everyone does
great mr. buyer can I please have the
the digits on the front he'll give me
the digits great mr. buyer could I
please have the expiry date and the
number on the back the address the
billing address associated with it
beautiful mr. buyer I was saying I'm not
gonna charge the card until I send you
my invoice of course and I would try I
will give you a heads-up before I charge
you thank you so much for the business
can't wait to do business with you
looking forward to it always get payment
information always send it invoice do
not be afraid to ask for money when a
waiter serves you in a restaurant and he
comes he brings your bill to you at the
end of the meal he does not feel bad
about it you ordered you pay you pay you
yeah you gotta pay to play ladies and
gentlemen you're selling a product don't
be scared to ask for money alright next
nine always stay in the clothes this is
very difficult for a lot of people I
struggled with there for a long time
you're gonna be scrappy at this at first
but you gotta stay in the clothes so
let's say you pushed you pushed you've
pushed you believe in what you're doing
you believe in your product you believe
in the product what do you do when the
guy says sir I feel like you're
pressuring me
and I don't like that you say it in the
back I understand I agree with you I
also don't like being pressured but I
gotta tell you please do not do not
mistake my pressure for my passion I
believe in my product mr. buyer if I
don't make a deal right now I will go
home and feel like I cheated you because
I know what I have works and I know it's
gonna work for you please do not mistake
my my passion for pressure let's do this
I need your signature here and here
where the right people let's roll all
right stay in the clothes don't leave it
just because the buyer said it's too
expensive
doesn't mean you go home and cry to your
mom just because he says your competitor
is too expensive doesn't mean you have
to drop your price all these things are
irrelevant you got to stay in that
clothes and you're more sold than he's
sold he's gonna stay with you alright
number 10 never give up maybe the
product that you're on is not good
enough for him maybe your buyer needs a
more expensive product so you figure out
okay how do I add value to the same
maybe maybe he needs a lesser product
and you give a lesser product you got to
move him up on your inventory and find
out what his problem is where a door
closes a window opens you got to figure
out how to get into that window don't
give up call them again a week say mr.
buyer I understand it's not time for you
is it okay if I call you a week from now
I would like to present to you another
offer stay in that closed and never give
up guys I hope this brought you a lot of
value this has been the 10 commandments
on how to close a deal with your boy big
bead go get in this week ladies and
gentlemen stay in the clothes make your
money feed your family support your
communities let's roll and let's become
together