A Visit To Silver Heaven With R’ Chaim Yaakov Deutsch @ Crown Sterling In Monroe

Okay, good morning everybody. We're going into Crown Sterling and Monroe today to see what they have in the silver department for Piper. Let's go. Things are good. How? How was your way? My way was easy. A little bit of traffic. We got here more or less in time. A few minutes late, maybe. What do you have to show us your price? So come here. First we have the palace. Take a look at the epic of the old val. Wow. There's like probably 30 close to 30 designs. So basically this is not all year round structure over here in the middle of the store. But since we have so many kas, we have to put it some way somewhere. Look at this over here. Beautiful plates. About 60 plates just on display. We have many more to the back. What except for this? You see these are Italian heavy duty Italian pieces. A lot of beautiful Italian pieces. Beautiful. Look at this. This is the Kaiser collection. That's our exclusive collection. What do you say to only available here? It's only available here in Crown. Absolutely. You see the design around that's basically called the Kaiser. It's very very nice design. We have the as you can see here look at these the candalabra right it's nice nice pieces so this is basically the Kaiser design also Kaiser Kaiser you see very nice so we promote the Kaiser since it's the exclusive item that we have this is a bottle we just sold a huge bottle it's a 36 in height 39 in how much wine goes in the in the It goes like I think two bottles. Two bottles. I think you fit more than two. Two bottles probably. Uh depends which bottles you're talking about. The Magnum. I think two grape juice bottles. Oh, okay. Two great that means probably three bottles. It's a very beautiful piece. This is the I just sold this one also. Kaiser. Yep. And it sold out. We had a few pieces of it and it's done. It's just sold and we sold it to Mexico. Wow. People come from Mexico. He was here. It was by the reb. He was here at night. We have a late night appointment and he bought this big piece. I asked him, "What are you going to do with this?" So, he was just he started laughing. You have to see my side. You have to see my he doesn't he didn't talk about the side. He has to see my shabas. He's not so into the cider thing. I mean, a modern guy, but he he bought this piece. Okay. Now, let's see. Look at our post. Beautiful selection. You see modern looking very this is you know some traditional some modern we have a twist of peach this is the nice grapes with little of the vineyard it's really a lot of detail on that yeah yeah it's beautiful beautiful everything is beautiful for you know shine for for their look how do you call it this is Italian beautiful Italian piece very different this is a very modern piece right not everybody wants It's traditional. What's this called? The the This is hammer. This is This is hammer. So they basically take a hammer. A small hammer. Yes. They have a hammer in their hands with a plier or whatever. And they go by hand. So when he sends us a picture, half is hammered and the other half is going to be done hours and hours they just knock on the silver. That means that each piece is unique. No piece is the same. Everything is drawn. These are handmade. Everything. You can see that the the you know it's not even it's not symmetrical sometimes. I mean the better the work the better the so we work with the suppliers the better they you know the the better suppliers do symmetrical work sometimes. Yeah. This is they put it on by hand literally. Wow. It's very very nice. And look at these bottles. These are all This is the Italian. Three, four, five Italian bottles. Beautiful. Beautiful. So what's the difference between Italian and Turkish? Yeah, we have Turkish and Italian. Basically, Italian silver is the high-end work, the high-end, the labor they do, the craftsmanship are professionals. They just do it for years. So, if you do it for years, you're just better at it. That's it. Turkey in five years from today, and six years from today, they'll be right where Italy is now. Probably it has everything is totally 925. If you write that it's silver when it's not sterling 925 the company is closed. So nobody does that. If you see 925 it's 925. So it depends on the craftsmanship as you see. So the Kaiser collection is done in Turkey the top supplier in Turkey and they can compete in sometimes when they want they can absolutely compete with an Italian bottle. This Italian bottle took them two weeks to make. It's literally two weeks of work. Wow. This this Turkish bottle or whatever Turkish bottle took them two days to work. If they want to spend two weeks on a bottle, they can probably also do it if if they really want. So, we're talking pricewise. The Italian is more highend than the labor is more expensive because it's it's it's hard. It's just the they're dying. The the the guys in in Italy. No, seriously. The young generation are into tech. They don't do silver no more. Like a lost art. So it's a lost art. So basically the company that had 30 going last year 10 years ago, now they have six. So they can't we can't even if I need another bottle, I have to order it four or five months prior. So I need to order it. So originally I thought I thought you were saying like No, some people don't know what means like they're working so hard they're dying. I didn't realize that. Like people who do this are literally getting old and now they're exactly now. How do they how do they do what's how do they make something like this? It's like frosted it looks like. So this is same idea. Same idea. Some do it by machine. Okay. This probably wasn't done by hand. This was done by a machine which hammers it. It's also hammered and it's so closely hammered that it turns matte. It's matte. Right. Interesting. This is this is what So this is also the Kaiser Kali. Beautiful. Beautiful Kaiser Kali. This is the round one. The bigger sizes. There's the smaller size. They have to find it. How does it get gold on the inside? Which gold? Oh, this inside gold. So I see like the there's a different color on the inside. How does that happen? So they they they do it gold. Not every not everyone is gold. You can see some are silver. Some wine bottles. So they do basically the taste for the wine shouldn't change. Basically silver it takes takes away the taste of wine. So we spoke about that. I just spoke about somebody asked me about a about a he tells me it sounds in the glass. Okay. But he he wants it because of the taste. So I told him, "So you you'll be your shit." Um, so the goal is they build it inside, so the taste shouldn't go. The wine taste shouldn't go away. Let me ask you something about that. I've heard like that something happens to the wine. When it goes to the silver, it doesn't taste the same. Correct. Is it permanent or if you take the wine out and pour it into glass after it's been a silver, does the bad taste stay with it or it like how does that work? I think I think that the bad I I don't know but I would say that the bad taste probably stays in it because chemicallyffected when I drink water in those um it the water doesn't change. Right. Interesting. So if it that means that the wine the shles out the taste from some kind of reaction with the wine. Correct. So but when it's gold inside some like this. Let's see this. So some people do have a problem with that. So they don't want to put the grape juice or the wine into a bottle directly into a bottle. Correct. So, we have this. This is Oh, wow. It's heavy. It has a bottle inside. So, you open. So, you open it up. You see? Okay. Click like this. Wait a minute. It's hard to open just because it should be safe, right? You wouldn't want it falling out the bottom. You see? One second. I don't want it to fall out. Can I hold something for you? There we go. This is the gorgeous bottle. You see? Beautiful gorgeous bottle. And this is also, if you look at the design, let me hear the name. No. Oh. Um. Oh my god. Kevin, that's the Kaiser. The Kaiser design. That's a beautiful. Tell me about the design. How did How did you get this exclusive? Why are you the only person who has this? So, basically, this is the this is the set. Look how beautiful. Look how beautiful. We bought five pieces of this. And we have zero in stock. And this one is sold. Oh, this even the floor model. The floor model is sold. And I just begged them, please leave it here. Please leave it here because I still need it to show customers. Okay. So the Kaiser design was designed by hand literally I we designed it especially for us sending a drawing to the correct correct if I want to do a design it's it it costs a lot because we have to have a how do you call it a a mold so basically design a beautiful design the Kaiser design is designed by crown bare hands designed it we have some napkin rings that we designed also just designed centered over and since I designed it, I sent it over, they did an exclusive collection for me. So, the collection takes a lot of time until we now by now we have like 90% of the collection. We have bottles beckers. Look at the beckers. These are all Kaiser Beckers. Look at these. See this one? Look at this. This is like absolutely beautiful. Somebody who likes square. You see this? So, we took the Kaiser design on the bottom. You see? Yeah. It's like it's a real rich piece. Somebody just bought from this from all the kids. He put it inside the side there. Took eight pieces around the table. Wow. This is the Kaiser. This is the This is for the It's like the cover is the cover just just just a stick. Well, there's also no Never withd See that? So without cover then without a cover. But but if you have a cover, you don't need to watch it. If you walk away from the table, then you cover because because of because of a or what or or it shouldn't get pug maybe. Okay, let me ask something else. Do you have a a better? Yes. I want to say I love those. Okay, we have a whole beautiful cups or for tea or for tea or seltzer or whatever and it can handle hot water. Yes, sure. Glad it's glass, right? Not all glass can handle hot water. These are these are probably the best glass out there. So these are these. So I think this is the vision. So we have I mean after all we're in KJ. We're in Monroe. So this is like the bottom shelf just because mostly exactly this. You see the difference? The is ground on the bottom. I think two leaves and the vision has three leaves. And there's a somebody I never even had this but somebody told me you hold you put one finger on the loop to hold otherwise it's hard to it's just I think it's more practical than No, it's just practical pull down. Yeah. Okay. Nice piscus. I see. Beautiful piscus. Look at this silver and gold. So, silver and gold is it's it's it's coming in and some people say it'll go out of style fast, but it's it's in style one long time already and people like it. People connect to it. We had one of our ads we did with the silver and gold. People went crazy for it. And this is also silver and gold Italian. Oh, wow. That's an Italian piece. Whole different the bird collection plate. You see these little birds? They're very popular. So there's Yes, they're very popular. I have the kata here too. Let me show you the kata. So let me So this these are the silver and gold with the birds. And this is the beautiful also silver and it's a heavy. It's a very very beautiful. Look like you're doing a workout. Yeah, it's a real piece. I mean it's really heavy. Lift it. You'll see it. Then we have these silver and gold with the crowns. Everybody has their preferences. Some people like mats, some people like busy, some people like neat, some people like clean. So we try to have from everything. We actually have everything. Yeah. If somebody wants to make something custom, you could do it. Um if it's a nice big thing. Let me see. Let me see. Um how's the Krishna? The Krishna Manoid that we did custom. Yes. Yeah, it's inside. Bring it out. Let me show it to Swami. We did a custom manoa. He saw a beautiful silver and gold mana and he wanted to do it for Krishna. What does that mean? What's I don't know. I I have no idea what he wanted to do. He he took off the poles, took off the crowns and I did a whole ziger in the middle and every time he reads Krishna. I have no idea. Some guy wanted a Krishma lining thing and I did the I I actually took the manoida and we created a Krishma thing out of it. Oh, there it is. Oh, look at this. Right. This is not done yet. So, we have some pieces arriving. So, we took this is a beautiful piece. This turned into this wasn't here, the whole thing. So, we added and then these pieces over here, these poles. We're bringing them in from the manufacturer. Totally different things with some big crowns over here. I have no idea what I'm like doing with this. I have no light. I I really have no idea. Maybe it's for next year. He wanted this and I we do what the customer wants. This is what we did. Look that's not for the next. No. No. Correct. Krishna. What does it No, not a reban. He goes crazy for Krishna. He's like I don't know what the what is going to do with these maybe every day of the week. But this is we do have correct but it has to be worth it. Of course it has to be worth it. the customer start coming to the store. It's like in the season the store turns full and like in a half an hour the store is packed. So then we have look at this modern lock right here also very beautiful for the modern guy you know not everybody traditional and very very modern very beautiful piece. See and this is made where? This is made in Turkey. This is made in Turkey. You want to You want to see a difference between Turkey and Italy? Let me show you an Italian an Italian candle. Let me see. So, this is an Italian. Okay. Wow. Take the video. Try to pick it up with one hand. Try. Impossible. It's impossible. Correct. This is really impossible. Can I help you? It's like really impossible. How much does this weigh? I don't know. It's It's It's It's very heavy. So, this is a 13. You really can't. You really can't. That's not that. I wasn't faking. So, if it was all in one pole, but it's like spread out. You know what I mean? This one is smaller. This is 13 branch. This is a smaller one. This one you can pick. So, look at the work. Keep the You have it? You good? Yeah, I got it. Look at that. If not. Wow. So, look at that. You see this is the Italian handcrafted beauty of it. Look at the everything is perfectly detailed. And these are 60 and 70 year olds clapping on silver until they clap a lot out. It's crazy. And that's why they have so that's why it's it's the it's there's not many of them. So, we bring one in, we bring two in, we bring three in, and we're waiting in line to get more. It's like green or something. You can't even see it. As I said, the Turkish. So, this one is a Turkish piece. Also heavy. Very heavy. But you want something. So, look at this. You see, they're getting very close to the real the real piece. What does it weigh? This is a lot lighter, but it still weighs a lot. But look at the work. So this is the looks like it's called the and it's like a it's a it's a copy of the Italian but it's actually almost looks like Italian. So they're getting there. What else? Now let me ask you if somebody wants to order from you where would they come? So what's what's the address here? the the address doesn't really because whoever knows the address comes over to the store. Okay, fine. But for the broader um we have WhatsApp. So basically you send us a picture. Hi, do you have a bea? I need a beer for I need a bea for my husband. I need a for my wife. Did you send me in? And I send them pictures. They have beautiful pictures of all the products. You see it. We give you the weight. We give you the video of the product and you just do the sale. And where do you deliver to? Everywhere. We deliver to Lakewood. We're there now every single day. Really? Yeah. Everything. You can go home with one of my cars. Okay. So five towns Lakewood, five towns, Brooklyn. We deliver to Israel, too. And to Mexico, too. But that's by shipping, right? So we we send it over to Monty, Williamsburg, all over. We just we buy it and deliver it just with a click of a button. We just send us. Some people don't feel so comfortable. So let's say we had this car, we just sold this one, this piece. So we had these two tiles, right? Some guy in barbata guy, he wanted he couldn't decide between these two and his wife wanted to see them. So we had our car down there and he brought this one, this one, and this one. And you sent all three. He sent all three. Wow. And they looked at it and they chose one and he finished with this one. So this one is actually not this one. We had one was sold. So basically, we have the option of showing you instead of coming over to the store. You know what you want. Let's say two wine bottles. It's a it's a $10,000 purchase, right? 5,000, 3,000. Your beautiful, beautiful wine bottles. You send them over. Three. We have it anyway. You drive down 8:00 at night. You come out, you put it on the table, you feel it, you see it, we bring two home, one stays there, or we So that's how we do it. That's the best service. Meaning you don't have to go to the store. The store goes to you. Correct. Now you're talking about in store the customer service in the lot here in here. They really make you feel at home and they have this the comments are I mean a lot. I feel it with you. Exactly. So basically what I try to make is feel good. Ask about a $300. Ask about a $700 piece and about a $16,000 candle or a $25,000 candle. You will not know a difference for the single man how he handles you. Amazing. So we have three people here and we had a company call us up. What's your trick? So a lot of people ask us about marketing and about this and about that. You know, we all we know it's not the only business I got. I know my I know my way in. But with customer service, this is my only customer service business. I don't have a customer service business. And I I knew what I wanted. I did my research and we're hitting it on the spot. So somebody feels at home, he buys easily. He's you know we won't take a dollar but that's not your say we won't lie when somebody comes you told us this and this I never get worried you never lie to this because we will never say this is an Italian pizza that's not we will never tell you that this weighs more than it does happen so that fact that I'm at top and I tell for the workers don't lie to them just be very honest with them if you have something gold and silver tell them that the gold can come down when you clean it. But you told me I didn't tell you anything. Whatever I told you, that's how it is. And this is it's a very strong position. When the customer comes in with a complaint, which shouldn't be much, and it is not much. That's very important. So the customer said this is very strong in store and we're at um 700 in one. Okay. Now, before we go, I want to take a look over there. I see now all these wine glasses that um This whole section we didn't see. So this is this is the so this is the vineyard. Okay. This is called the vine. This is from the masakato. This is the one guy in Italy that he's the top guy in Italy which is the cream of the crop, right? He's like the best. Look at this. Look at this. This is this is a $9,000 piece. Sticker price. We can get you a better deal. It's $8,900. Look at these little pomegranates. Wow. These are handmade. Every every single leaf is drawn on and whatever I don't the English is not so good but they make it by hand and I saw how they make it. They produce them. It's like really really high. These are he does this for years. So look at this is the vineyard collection. Every even the everything what you mean is they they heat it up and they bend it. They bend it. It's very nice. So this is the the last bit of the candle labra. Let me show you the candalabra just because it's a very unique piece and this this takes a year until we get it from them. We had to take off one piece because it's too tall. You see the work? It's not so expensive. It's not say you just a $40,000 piece,000. Look. What I love about this is not fixed. The the grapes are actually hanging and it looks natural. It looks natural. Look at these little grapes over here. Wow. It's very very very unique. The leaf has like the lines on it. Exactly. And then we have the same thing out of esamoida. And then we have the wine bottles, the wine the wine cups from Italy to Turkey. But this is our exclusive wine cup. Very beautiful. Very nice. We designed this. This was not so beautiful. We redid it three times until we got the perfect product. And it's still not perfect. We can still make it even better. It's a shame. lot versus the others. I think this one looks rich and nice. The glass should be perfect and uh we can if the glass change great, we can change it. Oh, really? You don't lose the whole item. Exactly. You turn it on. You see? You're kidding me. Yeah. Yeah. This is very Wow. Very beautiful. I've actually in my life I've held back from buying stuff like this cuz I'm afraid because then it correct. So everybody comes in. No, no, no. I'm not touching this. You're crazy. I'm going to give this to my child and he's going to drop it. Right. If he drops it, we have a new glass. Good to know. Yeah. Yeah. Yeah. Some people don't know silver at all, you know. And these are my beloved customers. One of our best customers here. Put them in the video. Come on. Put them in the video. You got a good price. Got the best. Good service. Best. What was better? Price or service? Both. Both. Customer. You come, you pay, you ask them to deliver. No questions asked. You'll have it. over and he's one of our good customers and he he likes to come in but most of them go by WhatsApp. He send us a message we deliver it and he you know sometimes we get to that point he just believes in us blindly just trust us blindly they always and for good reason. You ask for this to give you right away. Always. Always. Oh that was a secret you weren't supposed to say. Okay. Okay. And then we have the Portuguese pieces. So we have we are the exclusive sellers of the very popular I think they're in business for more than 100 years. Topazio, it's called Topazio Silver. So, this is very different, very unique. They create the glass also, not only the silver. This is a very beautiful piece. You open it up like this. You pour in, you can do it from Kool-Aid to wine. You can pour in anything in this. So, this is know some people put the must into different types of bottles. Look at this. This is the tazio. We have it in three different designs. So, we're the only one selling it in upstate exclusively. Nobody can get it here in the upstate area. Somebody in Brooklyn, you can find some, but they don't have everything, which is we have a little bigger collection. So, this is a very beautiful soul holder. This is a real Bata piece, you know, very nice. And then we have the crystal gold, crystal silver, these bottles over here. And this is also their unique cup. If you like it, if you don't like the silver stem and everything, this is the beautiful cup with their engraves on top. Also a very nice piece. Basically, there's something for everybody. Exactly. Something for everybody. This is the wash set. Beautiful wash set. The mini wash set. I mean, smaller also the Kaiser collection if you see. Yeah. Very beautifully put in a tissue. It shouldn't scratch. And then we have the mini wash sets. So people who don't can't afford it. This is just just exact sheet. And this is just for the take out that little piece just for display. Oh, I thought it was the water goes in there. For display. Somebody wants to buy somebody a gift. He can't just pay out three $4,000 for a knife. We made small ones. How much is mini ones? Less than 3,000. The big ones. These six 7 8 9 till 13,000. So this is the So here we have this is Italian as you see Italian kasha. Somebody looked at it so it's not so beautifully um stacked over here. This is a beautiful kashi. Italian beauty. You can see that it's Italian instantly if you're smart enough. And this one is also Italian. And this one is also Italian. So this is Italian modern looking one. Very beautiful. And this is a beautiful standard. And actually the guy from Mexico, he bought a standender, he bought the big salt holder, and then he bought a a thingy for his wife for the for the for the candles candle lighting. Sounds like business is booming. Yeah. What do you say? Sterling silver. Very nice. $100 sticker price is one, you know, we can always have a good, you know, a better deal on a bigger piece of silver and go away make better deals. This beautiful patter right here and we have somebody bought in the middle of his table. He's a use and he wants to remember his father in the middle of the cider. He bought a piece. He put a nice glass in the middle. This is doesn't have the glass so that's why it's still here. He put it in the middle and this is all sided on his table. Wow. That's what he told me. So if it's true or not. Look at this beautiful watch. But this is also Italian. Wow. Just very beautiful. It looks heavy. Absolutely beautiful. Heavy. It's real real royal. Real real royal. Real royal or really royal? Really royal. Right. Probably really royal. Okay. So then we have the um do look at the wine bottles over here. All the types of wine bottles as we spoke about the Kaiser collection wine bottles with the trays. Absolutely. Just the perfect see there's with the crown without the crown. So it has to be symmetrically, you know, it has to make sense. So we have a bigger bottle, smaller cup, smaller cup with a crown. This one is a smaller bottle, bigger cap without a crown. So it has to make sense. It's not so easy. That's a whole team of designers that designed it over there with the factory. Here we have the tapazo. This is the Portuguese pieces. Also very rich, very rebish. This is more to the somebody has a nice reba. He wants to buy him something. They always go to tapazo. People buy gifts for the reba. Let me tell you something that people don't know. 95% of silver sold in a silver store over the around the world is gifted. Gifting. Who buys silver for themselves? Only on Pes only this season, right? They buy themselves and a lot of gifting in Pis also. So who buys a wine bottle for themselves? You have your wine bottle. So why do you go into a silver store? You buy another be. You basically gift tano gifts friends. We just sold for you. He gave a up yesterday. He's the he buys for his shot with a beautiful wine bottle. It's a $7,000 bottle. He feels grateful for his shot and he comes into the silver store. Wow. So, so you know the the guy What can you buy? You can buy a nice pair of shoes. You can buy them a What can you buy them? You're Indian. You buy him a silver a nice piece of silver. You can you can So, these are all Italian beers. Look at these. You can see the difference if you see the beckers. You see? Look at the leaves go through each and every one of them. Look how beautiful. See this is Italian beckers. Beautiful selection of Italian beers. It also looks like the Italian the the color a little darker. Yeah. So they so they they work around a lot. First of all their look the darker look is the Italian look. So if you look at the L over here it has the shade the darker shade. This is what makes it look Italian. So that's their their stick. That's that's that's what they look at the tux like hundreds of tux we have like and don't forget for each of these pieces we have three or four pieces in the back you know I mean from the puppet rivals we have sometimes 20 30 and 40 pieces in the back but these really beautiful pieces we always have more stuff in the back as we spoke about this is also the piece crystal it's crystal crystal and silver very beautiful absolutely beautiful very Nice. They make the glass too. The topaz of the glass itself was also made in the silver factory. The silver guy. Okay. Okay. What else? Mommy, what can I show you? What would you want for your side? I'm going to miss to Japan. Japan. What do you guys You only go to beautiful places. I don't know if it's I haven't been yet. We're going to find out. Okay. So, you haven't been yet in a superstar either? I think I've been This is I never got to this one. Okay. Beautiful. All right. Thank you very much. Nice English one. Really nice to hopping in here. Thank you for having I hope it's not the first time. No, it won't be the first. It is the first time. It won't be the only It won't be the only time. It won't be the same. It will not be the only time. Thanks so much.