Harav Dovid Cohen, Shlit'a and HaRav Shmuel Meir Katz Shlit'a P'sak Halacha
If it goes beyond stress, and you are in a moment of crisis, your safety always comes first. Harav Dovid Cohen, Shlit'a made it extremely clear that even on Shabbos and Yom Tov, if you are in a mental health crisis, you are allowed to use your phone. As Reb Chaim Soloveitchik said “I'm not meikil on shabbos, I'm machmir (stringent) on pikuach nefesh.” HaRav Dovid Cohen and HaRav Shmuel Meir Katz shlit'a each issuing a public p'sak halakha allowing those experiencing mental health emergencies to use phones, computers and cars to obtain help on Shabbos. HaRav Shmuel Meir Katz shlit'a said clearly “anyone with mental health issues, behavioral problems, addictions, working on the 12 steps… has to make sure that his recovery is rock solid” He continued by saying “if he or she thinks that there is a Chashash (worry/fear/doubt) that he must speak to a sponsor… join a zoom meeting, whatever it is whenever Shabbos, Yom Tov doesn't make a difference”